Chapter 12: Troubleshooting

 

 

 

 

 

 

TV Guide On Screen™ FAQs (continued)

 

 

 

 

 

 

 

 

OPERATIONS

 

32. Q: Is Help available in the TV Guide On Screenª system?

 

 

 

 

 

26. Q: How can I look for a specific show in the TV Guide

If so, how do I find it?

 

 

A: Yes. Highlight any of the five main Services (Listings,

 

 

 

On Screenª system?

 

 

A: SEARCH lets you find shows by keyword, alphabetically,

Schedule, Recordings, Setup, Search) and press INFO on

 

 

the remote control. An expanded Info Box displays

 

 

 

or by category (HDTV, Movies, Sports, Children,

 

 

 

additional help information. Press INFO again to close the

 

 

 

Educational, News, Variety, Series).

 

 

 

box.

 

 

 

 

 

 

 

27. Q: My cable box will not change channels with the

Help is also available in a panel menu. Press INFO to

 

 

display an expanded Info Box. Press INFO again to close

 

 

 

TV Guide On Screenª system. WhatÕs wrong?

 

 

A: There are several possibilities:

the box.

 

 

 

 

 

a)

The incorrect cable box code was entered during TV Guide

RECORD/REMIND

 

 

 

On Screeninitial setup. Redo initial setup.

33. Q: Can I tune to a different channel while recording a

 

 

b) The G-LINK(IR blaster) cable may not be connected

 

 

program?

 

 

 

properly (see page 28).

 

 

 

A: No.

 

 

c)

The cable box has no remote capability and is

 

 

 

 

 

 

incompatible.

 

34. Q: How many programs can be scheduled for RECORD in

 

 

 

 

 

 

 

28. Q: How do I resize or close the Info window?

the GUIDE?

 

 

A: There is no limit to the number of shows that can be

 

 

A: Press the INFO button on the remote control to resize the

 

 

programmed into the schedule memory.

 

 

 

Info window. Press the INFO button again to close the

35. Q: If a program is scheduled to RECORD on a Regular

 

 

 

Info window.

 

 

 

 

 

 

basis, does it count as five?

 

 

29. Q: Is there a way to go directly to the next dayÕs listings

A: No, whether a program is scheduled ONCE,

 

 

 

without scrolling through each time slot?

REGULARLY, or WEEKLY, it only counts as one show in

 

 

A: Yes. In LISTINGS, highlight the station for which you

the RECORD stack memory.

 

 

 

want to look ahead and use the Channel Number buttons

36. Q: If I have a power failure, will I need to reset the

 

 

 

on the remote control to enter “24.” In the resulting menu,

 

 

 

recorded shows I have already programmed?

 

 

 

press z two times to scroll down to select the HOURS

 

 

 

 

 

 

 

AHEAD option, and then press ENTER. You also can use

A: The start times and channel numbers of shows that have

 

 

 

the SKIP button on the remote control.

been programmed will be retained in the memory of the

 

 

 

 

 

TV Guide On Screensystem. Titles will appear once

 

 

30. Q: Why canÕt I record a show? All I get is snow or a blue

listings are restored.

 

 

 

screen.

 

37. Q: Can I set a Record or Remind event without

 

 

A: There are several possibilities (without a cable box):

 

 

highlighting a show title in the TV Guide On Screenª

 

 

a)

The recording unit was not connected or set up correctly.

system?

 

 

b)

The incorrect channel lineup was selected. Press TV

A: Yes. TV Guide On Screenhas a Manual Record and

 

 

 

GUIDE and then • to highlight SETUP. Press z to

Remind feature. Highlight SCHEDULE in the Service Bar,

 

 

 

highlight “Change system settings,” and then press

and press MENU. Choose the event type, press ENTER,

 

 

 

ENTER. Follow the on-screen prompts to select the correct

and then enter the date, start and stop time, channel

 

 

 

channel lineup.

 

number, and so forth.

 

 

31. Q: Why wonÕt my VCR change channels and why does it

38. Q: What do the frequencies for Record and Remind mean?

 

 

 

change to the wrong channel?

 

 

 

A: Once—records/reminds the show one time.

 

 

A: There are two possibilities (with a cable box):

 

 

Daily (manual only)—records/reminds the time, channel,

 

 

a)

The VCR is not set on the correct output channel. Set the

 

 

input, recorder combination Monday through Friday.

 

 

 

VCR to 03, 04, or whichever output channel is set by your

 

 

 

Regularly— records/reminds the show every time the show

 

 

 

cable system.

 

 

 

 

 

airs on the same channel and starts at the same time.

 

 

b)

The VCR and/or cable box are hooked up incorrectly.

 

 

Weekly— records/reminds the show each time the show

 

 

 

Refer to your VCR owner’s manual or contact your Cable

 

 

 

airs on the same day of the week, on the same channel and

 

 

 

TV company for proper wiring procedures.

 

 

 

starts at the same time.

 

 

 

 

 

 

 

 

 

 

Off (not cancel)—keeps the show in the Schedule list but

 

 

 

 

 

will not record/remind the show until the frequency is

 

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changed.

 

 

 

 

 

Copyright © 2005 TOSHIBA CORPORATION. All rights reserved.

 

 

 

 

 

 

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