Toshiba 42HPX95 owner manual F. Set up e-mail scheduling continued, b. Go to step

Test

Authorized E-mail

E-mail Authorization

Outgoing Mail Server

Password

Incoming Mail Server

Account

E-mail Scheduling Setup

Please enter your E-mail Setup Information. E-mail Scheduling

ID Required

ID

E-mail Address

Chapter 11: Using the THINC™ home network feature

F. Set up e-mail scheduling (continued)

6.When you are finished entering all characters for the selected field, highlight Done and press ENTER.

If the e-mail test does not pass:

a. An error message and

You will return to the

E-mail Scheduling

Setup window.

7.Highlight Test and press ENTER to test the e-mail setup.

During testing, the TV will display the message “Testing E-mail.”

On

On

XXXXXXXXXXXX

On

Enter YOUR E-mail here

cancelDone

code will appear

on-screen (similar to

the example at right).

Note: The first number in the error code denotes an error that occurs when the TV is receiving an e-mail;

the second number denotes an error that occurs when the TV is sending an e-mail.

b. Locate the error code in the “‘TESTING E-MAIL’

ERROR CODES” table (below) and try the solutions.

Note: Depending on your configuration, the e-mail test can

take several minutes. Do not press EXIT during this time.

8.When testing is finished, a message will appear indicating whether the e-mail test passed or not.

If the e-mail test	E-mail Scheduling Setup
	Please enter your E-mail Setup Information.
passes:		E-mail Scheduling						On
		ID Required						On
a. The “Test Passes”		ID					XXXXXXXXXXXX
message (shown at			E
			Testing E-mail
right) will appear.			Password		Test	Passes
			Incoming Mail Server			OK
b. Go to step 9.			Outgoing Mail Server
		E-mail Authorization						On
		Authorized E-mail				Enter YOUR E-mail here
				Test	cancel			Done

For home network troubleshooting tips,

see pages 124-125.

c. Repeat steps 1–8.

9. To exit the E-mail Scheduling Setup window and save your

settings, highlight Done and press ENTER.

To exit the E-mail Scheduling Setup window without saving

your settings, highlight Cancel and press ENTER.

IMPORTANT NOTE

To use e-mail scheduling, you must first set up the TV Guide

On Screen™ system. E-mail scheduling will not be available unless the TV Guide On Screenª system is fully operational. See Chapter 5 for details on setting up the TV Guide On Screen system.

If you experience any issues with e-mail scheduling, please contact the following:

¥In the U.S., call TACP Consumer Solutions at (800) 631-3811 or visit http://www.tacp.com/customersupport/contact.asp.

¥In Canada, call TCL Customer Service at 1-800-268-3404.

	“TESTING E-MAIL” ERROR CODES
Code Description	Solutions
Ð1 The TV was able to connect to the	¥ If you receive the message ÒError Sending Mail (Ð1),Ó the TV may not have received the test e-mail. Send
e-mail server(s) but not log on.	another test e-mail to the TV using the ÒHELP request e-mailÓ format (see page 119).
	¥ Make sure the TV Guide On Screenª system was set up properly. See ÒIMPORTANT NOTE,Ó above.
	¥ Make sure you entered the correct information for the following fields in the TVÕs ÒE-mail Scheduling SetupÓ
	window (confirm this information with your ISP):
	Ð ÒIncoming Mail ServerÓ and ÒOutgoing Mail ServerÓ names (or IP addresses).
	Ð ÒAccountÓ (user name) and ÒPasswordÓ for the TVÕs e-mail account.
	Ð ÒE-mail AddressÓ for the TV.
	¥ Check with your ISP to make sure your TVÕs e-mail account has been activated.
	¥ Check with your ISP to make sure their servers support POP3 and SMTP protocols without secure
	password authentication or secure connections.

27The TV could not resolve the e-mail¥ Make sure you entered the correct information for the following fields in the TVÕs ÒE-mail Scheduling SetupÓ

server name(s)/address(es).window (confirm this information with your ISP):

ÐÒIncoming Mail ServerÓ and ÒOutgoing Mail ServerÓ names (or IP addresses).

ÐÒIP,Ó ÒNetmask,Ó ÒGateway,Ó and ÒDNSÓ settings (applicable if you manually set up the network address).

¥Make sure all cables are connected properly and securely.

¥Check your router hardware/settings to make sure your Internet service is currently available (especially if the e-mail test takes several minutes to complete).

30The e-mail server name(s)/address(es) ¥ Make sure you entered the correct information for the following fields in the TVÕs ÒE-mail Scheduling SetupÓ

were resolved but the TV could not window (confirm this information with your ISP):

connect to the server(s).	Ð ÒIncoming Mail ServerÓ and ÒOutgoing Mail ServerÓ names (or IP addresses).
	Ð ÒIP,Ó ÒNetmask,Ó ÒGateway,Ó and ÒDNSÓ settings (applicable if you manually set up the network address).
¥	Make sure all cables are connected properly and securely.
¥	Check your router hardware/settings to make sure your Internet service is currently available.

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