Hardware and system checklist

 

A foreign object in the drawer could block laser light

 

from reading the CD. Make sure there is no

 

obstruction. Remove any foreign object.

 

 

 

Check whether the CD is dirty. If necessary, wipe

 

it with a clean cloth dipped in water or a neutral

 

cleaner. See the CD/DVDs care section in

 

Chapter 4 for details on cleaning.

 

 

 

Check your config.sys and autoexec.bat files to

 

make sure they have the necessary drivers and

 

execution lines.

 

 

Some CDs

Thesoftwareorhardwareconfigurationmay

run correctly, but

be causing a problem. Make sure the

others do not

hardwareconfigurationmatch’syoursoftware’s

 

needs. Check the CD’s documentation.

 

 

 

Check the type of CD you are using. The drive

 

supports:

 

EnhancedCD(CD-EXTRA),PhotoCD,CD-R,CD-

 

ROM, CD-Rewritable, CD-ROM x A Mode 2

 

(Form1,Form2),CD-DA,CD-Text

 

If problems persist, contact your dealer.

 

 

DVD-ROM drive (Black)

For more information, refer to Chapter 4, Operating Basics.

Problem

Procedure

You cannot access

Make sure the drive’s drawer is securely

a DVD in the drive

closed. Press gently until it clicks into place.

 

 

 

Open the drawer and make sure the DVD is

 

properly seated. It should lie flat with the label

 

facing up.

 

9-11

ROUBLESHOOTINGT