TROUBLESHOOTING

User's Manual

 

A foreign object in the drawer could block laser

 

light from reading the DVD. Make sure there is no

 

obstruction. Remove any foreign object.

 

 

 

Check whether the DVD is dirty. If it is, wipe it

 

with a clean cloth dipped in water or a neutral

 

cleaner. See the CD/DVDs care section in

 

Chapter 4, Operating Basics, for details on

 

cleaning.

 

 

 

 

Check the Slim Select Bay lock on the bottom of

 

the computer. It should be in the lock position.

 

 

 

Check Device Manager, if DVD-ROM is not

 

displayed as the Slim Select Bay module,

 

remove the DVD-ROM drive and reinsert it.

 

 

Some DVD/CDs

Thesoftwareorhardwareconfigurationmay

run correctly, but

be causing a problem. Make sure the

others do not

hardwareconfigurationmatchesyoursoftware’s

 

needs. Check the DVD/CD’s documentation.

 

 

 

Check the type of DVD/CD you are using. The

 

drivesupports:

 

DVD-ROM: DVD-ROM,DVD-Video

 

CD-ROM:

EnhancedCD(CD-EXTRA),Photo

 

 

CD, CD-R (read only), CD-ROM, CD-

 

 

Rewritable (read only), CD-ROM x A

 

 

Mode 2 (Form1, Form2), CD-DA,

 

 

CD-Text

Check the region code on the DVD. It must match that on the DVD drive. Region codes are listed in the DVD-ROM drive section in Chapter 2, The Grand Tour.

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