TROUBLESHOOTING

User's Manual

 

A foreign object in the drawer could block laser light

 

from reading the CD. Make sure there is no ob-

 

struction. Remove any foreign object.

 

 

 

Check whether the CD is dirty. If necessary, wipe

 

it with a clean cloth dipped in water or a neutral

 

cleaner. See the CD/DVDs care section in

 

Chapter 4 for details on cleaning.

 

 

 

Check your config.sys and autoexec.bat files to

 

make sure they have the necessary drivers and

 

execution lines.

 

 

Some CDs

Thesoftwareorhardwareconfigurationmay

run correctly, but

be causing a problem. Make sure the

others do not

hardwareconfigurationmatch’syoursoftware’s

 

needs. Check the CD’s documentation.

 

 

 

Check the type of CD you are using. The drive

 

supports:

 

EnhancedCD(CD-EXTRA),PhotoCD,CD-R(read

 

only),CD-ROM,CD-Rewritable(readonly),CD-

 

ROM x A Mode 2 (Form1, Form2), CD-DA, CD-Text

 

If problems persist, contact your dealer.

 

 

CD-R/RW drive (Black)

For more information, refer to Chapter 4, Operating Basics.

Problem

Procedure

You cannot access

Make sure the drive's drawer is securely

a CD in the drive

closed. Press gently until it clicks into place.

 

 

 

Open the drawer and make sure the CD is

 

properly seated. It should lie flat with the label

 

facing up.

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