User's Manual

 

Make sure your software is configured to recog-

 

nize the printer. Check your printer and software

 

documentation.

 

 

Printer error

Check your printer documentation.

 

If problems persist, contact your dealer.

 

 

Pointing device

If you are using a PS/2 mouse, also refer to Chapter 8, Optional Devices, and to your mouse documentation.

AccuPoint II

ProblemProcedure

On-screen pointer does not respond to AccuPoint II operation

If a PS/2 or serial mouse is connected, check the HW Setup window. The Pointing Device option should be set to Simultaneous to use both the AccuPoint II and an external PS/2 mouse.

TROUBLESHOOTING

If problems persist, contact your dealer.

PS/2 mouse

ProblemProcedure

On-screen pointer does not respond to PS/2 mouse operation

Check that the PS/2 mouse cable’s 6-pin connector is firmly connected to the PS/2 mouse/ keyboard port.

You may have connected the mouse after turning the computer on. Turn off the computer, make sure the mouse is firmly connected and turn the computer back on.

9-16