TROUBLESHOOTING

User's Manual

Check the type of DVD/CD you are using. The drivesupports:

DVD-ROM: DVD-ROM,DVD-Video

CD-ROM: EnhancedCD(CD-EXTRA),Photo

CD,CD-R,CD-ROM,CD-Rewritable,

CD-ROM x A Mode 2 (Form1,

Form2),CD-DA,CD-Text

Check the region code on the DVD. It must match that on the DVD drive. Region codes are listed in the DVD-ROM drive section in Chapter 2, The Grand Tour.

If problems persist, contact your dealer.

Diskette drive

For more information, refer to Chapter 4, Operating Basics.

Problem

Procedure

Drive does not

There may be a faulty cable connection. Check

operate

the connection to the computer and to the drive.

 

 

Some programs run

The software or hardware configuration may be

correctly but others

causing a problem. Make sure the hardware

do not

configuration matches your software needs.

 

 

You cannot access

Try another diskette. If you can access the

the external

diskette, the original diskette (not the drive) is

3 1/2" diskette drive

probably causing the problem.

 

If problems persist, contact your dealer.

 

 

9-14