3 TROUBLESHOOTING

Equipment Detection and Printing Check

When a computer cannot detect this equipment through a network or when network printing is disabled, see the following items to solve the problem:

If the problem persists after you have followed all of the steps, contact your service representa- tive.

Cannot detect this equipment -1

Problem description

After configuring this equipment, you cannot detect it over the network. This could be the result of configuration conflicts within this equipment, but is more likely to be caused by network con- figuration errors.

The checklist below helps you identify the cause of the error and search for more information about resolving it.

No.

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Print out a NIC status page.

 

 

Set up the proper protocols.

 

Examine the protocol set-

Next Step

 

 

 

tings that print out on the

Ö

 

 

Ø

 

 

NIC status page. Are they

 

 

 

 

 

 

 

correct?

 

 

 

 

 

 

 

 

2

Print out a configuration

 

 

Set up the proper protocol if

 

page. Make sure there are

 

 

required.

 

not any discrepancies or

 

 

Once you find this equipment,

 

inconsistencies between the

 

 

configure the port that it is

 

current network settings

 

 

mapped correctly to the device.

 

and your network environ-

 

 

 

 

ment. Change the network

Next Step

Ö

 

 

settings, if necessary. Use

Ø

 

 

 

 

 

the Find Computer utility

 

 

 

 

from your Windows com-

 

 

 

 

puter to locate this equip-

 

 

 

 

ment by its device name.

 

 

 

 

Can you find this equip-

 

 

 

 

ment?

 

 

 

 

 

 

 

 

3

Can you locate other com-

 

 

Check the network settings on the

 

puters that are in the same

Next Step

Ö

client computer to make sure they

 

network as this equipment?

Ø

are compatible with the network

 

 

 

 

 

 

settings on this equipment.

 

 

 

 

 

4

Check link LED activity on

 

 

Contact your service representa-

 

the hub and/or NIC of this

 

 

tive.

 

equipment and the client

Next Step

Ö

 

 

computer. Do the hardware

Ø

 

 

 

 

 

components appear to be

 

 

 

 

functioning properly?

 

 

 

 

 

 

 

 

50 Equipment Detection and Printing Check

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Image 52
Toshiba GA-1190 manual Equipment Detection and Printing Check, Cannot detect this equipment, Problem description