Cannot print data to this equipment

Problem description

When you are unable to print to this equipment, network printing services have not been set up correctly, or this equipment has not been properly configured to operate in your network environ- ment. The following checklist will help you identify the source of the error and direct you to infor- mation solving the issue.

No.

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Have you set the protocol

 

 

Set up the proper protocol.

 

settings so they are compat-

 

 

 

 

ible with your network and

 

 

 

 

client computer protocol

 

 

 

 

settings?

 

 

 

 

If data sent from a specific

 

 

 

 

computer through a network

Next Step

Ö

 

 

to this equipment are suc-

Ø

 

 

 

 

 

cessfully printed, this could

 

 

 

 

be a network configuration

 

 

 

 

error, not a hardware mal-

 

 

 

 

function or the incorrect

 

 

 

 

connection of this equip-

 

 

 

 

ment.

 

 

 

 

 

 

 

 

2

Have you set up the appro-

 

 

Check the settings required for

 

priate type(s) of print ser-

Next Step

Ö

your printing environment.

 

vices should be supported?

Ø

P.13 “Setup Flow for Printing

 

 

 

 

 

 

Features”

 

 

 

 

 

3

If you are using Novell print

 

 

Set up the NetWare server.

 

services, did you set up the

 

 

P.35 “Setting up NetWare Print

 

Novell side of network print-

Next Step

Ö

Server”

 

ing, such as creating print

Ø

 

 

 

 

 

servers and attaching the

 

 

 

 

print queue?

 

 

 

 

 

 

 

 

4

If you set up Novell print

 

 

Refer to your Novell PCONSOLE

 

services, can you see the

Next Step

Ö

or NWAdmin user documentation

 

print job using PCONSOLE

Ø

for help with using these utilities.

 

 

 

or NWAdmin?

 

 

 

 

 

 

 

 

5

Have you checked the gate-

 

 

Set up the TCP/IP correctly.

 

way and subnet settings to

 

 

 

 

make sure this equipment is

Next Step

 

 

 

part of the same network

Ö

 

 

Ø

 

 

Gateway as the client com-

 

 

 

 

 

 

 

puter from which you are

 

 

 

 

trying to print?

 

 

 

 

 

 

 

 

6

Are other services and com-

 

 

Refer to your network documen-

 

munications performed over

 

 

tation or use a network diagnostic

 

the network behaving in the

End

Ö

utility to research a network prob-

 

normal and expected man-

 

 

lem.

 

ner?

 

 

 

 

 

 

 

 

Equipment Detection and Printing Check 55

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Toshiba GA-1190 manual Cannot print data to this equipment