No.

Check Item

Yes

No

Countermeasure

 

 

 

 

 

5

Make sure that the device

 

 

Set up the NetBIOS name of the

 

name for this equipment is

 

 

device correctly.

 

unique and verify that the

 

 

 

 

WINS and/or DNS server

 

 

 

 

database are not causing

 

 

 

 

potential naming conflicts

 

 

 

 

with the network settings on

Next Step

Ö

 

 

this equipment. If neces-

Ø

 

 

 

 

 

sary, change the network

 

 

 

 

settings on this equipment.

 

 

 

 

After the communication

 

 

 

 

comes back online, can you

 

 

 

 

detect this equipment in the

 

 

 

 

network?

 

 

 

 

 

 

 

 

6

If the network environment

 

 

Please contact your local network

 

is using complex subnet or

 

 

support specialist for further

 

supernet structures, is the

End

 

assistance.

 

IP address used by this

Ö

 

 

equipment within the net-

 

 

 

 

work structures range of

 

 

 

 

valid addresses?

 

 

 

 

 

 

 

 

Cannot detect this equipment -2

Problem description

This equipment is detected automatically using SNMP.

When AddressBook Viewer cannot automatically detect this equipment over the network, the most likely cause is the limitations of the protocols on the supporting computers. In some cases, you need to add or update network components.

The following checklist helps you identify the source of the error and directs you to where you can find more information about solving it.

No.

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Is the SNMP enabled on

 

 

Enable the SNMP (MIB) and con-

 

this equipment?

 

 

firm the Read Community and

 

Is “public” is specify for the

Next Step

Ö

Read Write Community setting.

 

Read Community?

Ø

 

 

 

 

 

Is “private” is specify for the

 

 

 

 

Read Write Community?

 

 

 

 

 

 

 

 

2

Confirm that the protocol

 

 

See the vendor’s Web site for

 

suite installed on the client

 

 

information about product

 

computer has been updated

 

 

updates and technical supports.

 

with the latest software for

 

 

 

 

the given operating system.

Next Step

Ö

 

 

If your network only sup-

Ø

 

 

 

 

 

ports the IPX/SPX protocol,

 

 

 

 

make sure that the most

 

 

 

 

current version of Novell Cli-

 

 

 

 

ent software is installed.

 

 

 

 

 

 

 

 

Equipment Detection and Printing Check 51

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Toshiba GA-1190 manual Assistance