Fingerprint Sensor

Problem

Procedure

Reading of the

In this instance you should try the fingerprint

fingerprint was not

reading operation again using the correct finger

successful.

position - please refer to Using the Fingerprint

 

Sensor in Chapter 3, Operating Basics for further

 

information.

 

Alternatively, you should try the recognition

 

process again using another enrolled finger.

 

The fingerprint sensor compares and analyzes the

 

unique characteristics in a fingerprint. However,

 

there may be instances where certain users are

 

unable to register their fingerprints due to

 

insufficient unique characteristics in their

 

fingerprints.

 

The recognition success rate may differ from user

 

to user.

 

 

The fingerprint

In this instance you should try the recognition

cannot be read due

process again using another enrolled finger.

to injuries to the

However, if fingerprints from all the enrolled fingers

finger.

cannot be read, you should instead log into the

 

computer by using the keyboard to input the

 

password.

 

If you are still unable to resolve the problem,

 

contact TOSHIBA Support.

 

 

USB device

In addition to the information in this section, please also refer to the documentation supplied with your USB device.

ProblemProcedure

USB device does not Remove the USB device from the computer and

workthen reconnect it to a free port in order to ensure it is firmly attached.

Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation.

Sleep and Charge function

For more information and settings, please refer to the Using the TOSHIBA Sleep Utility section in Chapter 4, Utilities & Advanced Usage.

User's Manual

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Toshiba PORTG R930, TECRA R950/R940 user manual Fingerprint Sensor, USB device, Sleep and Charge function