If the indicator is glowing, the computer is on. Also, try turning the computer off and then on.
If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.
The computer will not load advanced options during startup
The advanced option will be loaded when you hold down one of the following keys on the keyboard dock during startup. The equivalent button operation in tablet mode are also described.
Advanced option | Key & button operations |
BIOS utility | F2 |
| while holding down Volume down button, |
| press Power button |
|
|
Boot menu | F12 |
| while holding down Volume up button, press |
| Power button |
|
|
Recovery options | 0 (zero) |
| - |
|
|
If your computer starts to load the Operating System instead of desired advanced options, follow the steps below:
1.In the Settings charm, click Power and then select Restart.
2.Hold down the corresponding key and then release this key one second after the computer is power on.
In tablet mode, hold down the corresponding button (no need to press Power button) until the advanced option is loaded.
3.Follow the
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas:
Power | USB device |
Keyboard | Sound system |
Internal display panel | External monitor |
Hard Disk Drive | Wireless LAN |
Memory Media Card | Bluetooth |
Pointing Device |
|
User's Manual |
