The possible cause might by that the IP address of the Camera is already being used by another device. To correct the possible problem, you need to disconnect the Camera from the network first. Then run the PING utility (follow the instructions in Appendix B – PING your IP Address for more information).
Another possible reason is the IP Address is located on a different subnet. To identify is this is the problem, run the PING utility (follow the instructions in Appendix B – PING your IP Address for more information). If the utility returns “no reply“ message or similar, it is possible that your Camera is on a different subnet from your computer. Carry out the following:
TV-IP612P/WN (Wireless N) Pan/Tilt/Zoom Internet Camera
C. Troubleshooting
Q:I cannot access the Camera from a web browser?
A1:
A2:
A2.1: Open the Control Panel by clicking Start > Control Panel as shown below:
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