
SECTION 8
Troubleshooting
Engraving Quality
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| Possible Solution |
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“Fuzzy” looking raster engraving or | • | Dirty laser system | • Clean all optics, rails, bearings and belts |
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small text appears like a “double | • | Graphic, graphic software, graphic software | • | Check to see what has changed. Use | |||||||||||
image” |
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| setup, color palette, monitor display colors, or |
| “Software Setup Guide” to properly setup the | |||||||||
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| driver settings have changed |
| graphics software to work correctly with the | |||||||||
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| laser system. Check driver settings. |
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| • Speed to fast for the material | • Slow down engraving speed |
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| • | Out of focus | • |
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| • | System needs tuning | • Run “Tuning” feature in printer driver version | ||||||||||
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| 4.17 and higher |
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| Worn | • Replace | belt | and/or | drive | gear, | and | run | |||||
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| “Tuning” feature |
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| Laser Tube is faulty | • | Replace laser tube |
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Fine detail is missing such as the | • | Speed too fast for the material | • Slow down engraving speed |
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serif’s of characters or thin lines of | • | Out of focus | • |
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script fonts when raster engraving | • | System needs tuning | • Run “Tuning” feature in printer driver version | ||||||||||||
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| 4.17 and higher |
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| • Laser spot size too big | • Use shorter focal length lens |
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Vertical or | diagonal background | • | Dirty laser system | • Clean all optics, rails, bearings and belts |
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pattern present when | raster | • | Slight pattern is normal | • | Don’t remove so much material or try | ||||||||||
engraving large areas and/or large |
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| engraving shallower or deeper. Try changing | |||||||||||
amounts of material |
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| PPI and or DPI |
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| • Use | a | 50% | black | fill | to | “halftone” | the | |||
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| background which can hide the pattern |
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| If the pattern is excessive: |
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| • Loose motion system components | • Check |
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| • Worn or damaged | • | Replace |
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| • Worn or damaged | • | Replace |
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Horizontal | background | pattern | • | Dirty laser system | • Clean all optics, rails, bearings and belts |
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present when raster engraving large | • | Slight pattern is normal | • | Don’t remove so much material or try | |||||||||||
areas and/or large amounts of |
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| engraving shallower or deeper. Try changing | |||||||||||
material |
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| PPI and or DPI |
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| • Use | a | 50% | black | fill | to | “halftone” | the | |||
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| background which can hide the pattern |
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| If the pattern is excessive: |
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| • Laser is too cold or hot | • Check and/or clean filters |
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| • Make | sure ambient | temperature | is | within | ||||||
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| specifications |
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| • Laser tube is faulty | • | Replace laser tube |
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Engraving | disappears, | becomes | • | Normal condition. The laser system needs to | • Move | graphic | and/or | material to | the | right, | |||||
“lighter”, or appears “choppy” when |
| accelerate and decelerate within this area |
| outside of this area |
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raster engraving within ½ inch of Y- |
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| • Slowing the raster speed down reduces the | ||||||||||||
axis ruler |
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| effect |
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