VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE
8 Contacting Technical Support
If your questions have not been answered or if you are unable to solve a problem with your modem by using this guide, Viking Components has Technical Support available 7 days a week and 24 hours a day.
Before calling Technical Support, please prepare to have the following available:
•Modem part number or Viking bar code on the modem.
•Machine type.
•Operating system.
•Detailed descriptions of question or problem.
