TROUBLESHOOTING
Solutions
Begin the troubleshooting process by referring to the error messages on the LCD Display and/or the Status LEDs on the control board. Use pages
TS Ref# | CHECK | Page Ref# |
1 | Check that the high voltage power supplied to |
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| pg. 18 | |
2 | Remove and check EMI Fuse for continuity. | pg. 3, 18 |
3 | Check that the “Voltage Selector”, on the Modular Power Box, is set according |
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| to the high voltage power supply. 115v AC or 230v AC. | pg. 3, 18 |
4 | Check that the “120VAC” switch is turned ON. | pg. 3, 18 |
5 | Check that the Power Harness is connected to the control board. | pg. 4, 18 |
6 | Set the limit position. | pg. |
7 | Check the “Motor Power Switch” at the front of the Power Box Assembly. | pg. 3 |
8 | Check the “Motor Breaker” near the top of the motor. | pg. 3 |
9 | Check the Status LEDs and LCD Display to determine if the control board is | pg. 24, 26, |
| receiving an input from any external devices or if the “ODS” has been triggered. |
10Remove the external devices from the control board to determine if the control pg.
11 | Check the gate, track and chain for any debris or cause for resistance. Check | pg. 8, 12, |
| the “ODS” setting on the control board. | 26 |
12 | Check that the gate can be moved manually with low resistance throughout its |
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| full length of travel. | pg. 8, 17 |
13 | Check the limit position. | pg. |
14 | Check the cable for the Electronic Positioning Sensor for damage. Clean the |
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| connection pins. | pg. 4 |
15 | Check that the EMI cable is properly connected to the “EMI” Connector on the |
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| control board. | pg. 4 |
16 | Check the LCD Display for Error Messages. | pg. 40 |
17 | Check that the cable from the Electronic Positioning Sensor is connected to the |
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| “EPS2” port on the Control Board. | pg. |
18 | Check 4 Amp fuse on the control board. | pg. 4 |
19Manually adjust any setting on the Control Board to clear all wireless override settings.
20 Check for 24VAC out from the Power Harness to the control board. | pg. 18 |
21 Check the EMI Cable and contacts between the EMI Board and the VFlex Board. pg. 2, 4
?The Control Board or EMI board may be damaged. Call Viking Technical Support for further assistance.
VIKING TECHNICAL SUPPORT 1.800.908.0884 | 4 1 |
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