Vivotek VS2403 manual Appendix, Troubleshooting, Power-On-Self-Test

Models: VS2403

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Appendix

A. Troubleshooting

A.1 Power-On-Self-Test

After the power has been turned on, Video Server will perform a self-diagnostic to detect any possible hardware defects. If the power indicator is dim at the beginning, the system fails to proceed further without power. While the POST is proceeding, the status LED indicators will keep blinking interchanged until finished or any fatal error happens. If either status LED indicator is dim at the beginning, the LED may be broken.

Any possible fatal error has a special pattern shown in the following table. LED1 is the one below power indicator and LED2 is the lowest one.

LED pattern after POST

Failed function

Troubleshooting

 

 

 

LED1 off, LED2 off

Ethernet network

1. Check the LINK LED of the

 

 

attached port on the Ethernet

 

 

switch or hub. If it is dim, the

 

 

Ethernet cable may be loose or

 

 

cross-over.

 

 

2. If the cable is OK, the Ethernet

 

 

controller is broken. Ask your

 

 

reseller for technical service.

 

 

 

LED1 blinks one time and

Ethernet network

The Ethernet controller is broken.

LED2 blinks 4 times

 

Ask your reseller for technical

 

 

service.

 

 

 

LED1 blinks one time and

System

The PCI interface cannot work. Ask

LED2 blinks 3 times

 

your reseller for technical service.

 

 

 

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Page 57
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Vivotek VS2403 manual Appendix, Power-On-Self-Test, LED pattern after Post Failed function Troubleshooting