WatchGuard Technologies WatchGuard SOHO and SOHO | tc manual

Troubleshooting installation and network configuration

CAUTION

This is a major security risk. For instructions on how to allow any incoming services, refer to “Adding the Any service” on page 38

How do I allow incoming IP protocols?

You will need the IP address of the computer that will be receiving the incoming data and the IP protocol number that corresponds to the specific incoming IP protocol. To allow an incoming IP protocol:

1Using your Web browser, go to http://192.168.111.1.

2Click Services and then click Allowed Incoming Services.

3Click Add a Service and then click Add Other Service.

4In the protocol field, enter the protocol to allow.

5Enter the IP address of the computer to receive incoming data for that protocol. Click Submit.

How do I set up and disable Web blocking?

1Using your Web browser, go to http://192.168.111.1.

2Click Services and then click Web Blocking.

3Enable the checkbox labeled Enable Web Blocking. Enter a password, time limit per session for your password, and enable

the checkbox next to the type of sites you want blocked.

To disable Web blocking, disable the checkbox labeled Enable Web

Blocking.

How do I allow incoming services such as UDP, POP3, Telnet, and Web?

1Using your Web browser, go to http://192.168.111.1.

2Click Services and then click Allowed Incoming Services.

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WatchGuard Technologies WatchGuard SOHO and SOHO | tc manual How do I allow incoming IP protocols?

Contents

WatchGuard Soho User Guide Registration and identification information Copyright and patent information WatchGuard Soho End-User License Agreement User Guide IiiPage User Guide WatchGuard Limited Hardware Warranty User Guide Vii Redeeming Soho upgrade certificates Welcome Using this guide Following conventions are used throughout this guidePage Table of Contents Additional Soho Features Pre-installation checklist InstallationBefore you begin Performing manual installation Determine your current TCP/IP settings Microsoft Windows NT or Microsoft Windows 95 or 98 or MEMacintosh Other operating systems Unix, Linux Disable your browser’s Http proxy Netscape 4.5 or Internet Explorer Physically connecting your Soho Cabling the Soho for one to four devices This creates a connection between the Soho and the modem Cabling the Soho for more than four computers This creates a connection between the Soho and the modem Physically connecting your Soho Setting Up Your Soho Network How does a firewall work? Configuring your public network Network addressing Double-click the Network icon Configuring your public network Configuring the Soho public network for dynamic addressing On your computer Configuring the Soho public network for static addressingSelect the Obtain an IP address automatically option. Click On the Soho Click Public Network Configuring Soho public network for PPPoE Release and renew the IP configuration Click Automatically restore lost connections Configuring your private network Configure additional computers to the private network Select System Administration Changing the Soho system name and passwordSelect System Password Default factory settings Default factory settings Troubleshooting installation and network configuration Virtual Private Networking IPSec VPN is not installed What do the on and Mode lights signify on the SOHO? Where are the Soho settings stored?How do I register my SOHO? How do I change to a Dhcp private IP address? How do I allow any incoming service? How do I change to a static private IP address? Click Services and then click Allowed Incoming Services How do I set up and disable Web blocking?How do I allow incoming IP protocols? How do I set up VPN between two SOHOs? VPN Management How do I set up my Soho for remote configuration? How do I reboot my SOHO?How do I reset the Soho to factory defaults? Set a password on my unit, but I forgot it. Can you help? How do I install a Soho using a Macintosh?How does the seat limitation on the Soho work? How do I get to the Soho Knowledge Base? What is a Soho feature key? Cant get a certain Soho feature to work with a DSL modemHow do I register for Live Security? How can I see the MAC address of my SOHO? How does information travel on the internet? Configuring Services for a SohoIP addresses Services WatchGuard Soho servicesProtocol Port number Allowing incoming services Network address translation Select Allowed Incoming Services Adding a pre-configured incoming serviceClick Add a Service Creating a custom incoming service Adding an incoming TCP or UDP serviceClick Allowed Incoming Services. Click Add a Service Click Add Other TCP or UDP Service Adding the Any service Adding an incoming service with another type of protocolClick Add Other Service Click Add Any Service Removing an incoming serviceClick Allowed Incoming Services Blocking a TCP or UDP service Blocking outgoing servicesClick Remove a Service Select Blocked Outgoing Services Click Block TCP or UDP ServiceClick Blocked Outgoing Services Blocking an alternative protocol Removing a blocked outgoing service Click Remove Blocked Service Configuring Virtual Private Networking Why create a virtual private network? What you will need One WatchGuard Soho with VPN and an IPSec-compliant Device IP Address Table example About Feature Keys Obtaining a VPN Feature KeyEnabling the VPN Feature Key Step-by-step instructions for configuring a Soho VPN tunnel Special considerations Frequently asked questions Why do I need a static public address?How do I get a static public IP address? How do I connect three or four offices together? How do I enable a VPN Tunnel? How do I obtain a VPN Feature Key?OK, ping is not working Frequently asked questions Additional Soho Features Socks for Soho Configuring your Socks application on the Soho Soho Socks implementation Select Service Options Disabling Socks on the Soho Setting a remote log host Soho loggingViewing Soho log messages Click System Information Click System Administration Rebooting a WatchGuard SohoSelect Remote Logging Rebooting a WatchGuard Soho WatchGuard Soho WebBlocker How WebBlocker works Web site not in WebBlocker database Web site in WebBlocker databaseWatchGuard WebBlocker database unavailable Bypassing the Soho WebBlocker Purchasing and enabling Soho WebBlocker Configuring the Soho WebBlockerSelect Web Blocking Enter the full access password WebBlocker categories Alcohol/Tobacco Satanic/Cult Search Engines Searching for blocked sites Click Check if the URL is on the CyberNOT List Index Primary IP address 44 secondary IP address TCP UDP