Wayne-Dalton 9700 TorqueMaster Plus Reset Instructions, Checking Springs for Tension, Pawl

TorqueMaster® Plus Reset

Instructions Continued...

Tools Needed:

If the opener can physically overcome the weight of the door and lift it to the open position, then the counterbalance cables will be slack. If the system is engaged, DO NOT attempt to make the repairs. Instead, have a trained door system technician make the necessary repairs to cables, spring assemblies and other hardware.

Double spring system: Visually inspect the TorqueMaster® Plus end brackets to confirm that the system has engaged (see illustration). Door will open, but will not close. Door makes a distinct “clicking” noise upon being opened. If the system is engaged, carefully follow the reset instructions below or refer to the reset tag (attached to right hand end bracket) to reset the TorqueMaster® Plus system.

RESETTING AN ENGAGED TORQUEMASTER® PLUS DOUBLE SPRING SYSTEMS ONLY:

1.First, locate and visually inspect the TorqueMaster® Plus end brackets to confirm that the system is engaged (see illustration).

2.Disengage the opener (if installed) by pulling or placing the emergency disconnect in the manual operated position.

3.With assistance, raise the door to the fully open position.

4.Place vice clamps onto both vertical tracks just below the bottom roller on both sides.

5.Now is a good time to remove vehicles or personal items from garage to provide clear access to end brackets.

6.Flip the ratchet pawl knob on both end brackets to the upper position (see illustration).

7.Raise door 2”-3” and then lower door.

Repeat this process until the system resets (see disengaged system illustrations).

IMPORTANT: BE PREPARED TO SUPPORT THE TOTAL WEIGHT OF THE DOOR.

8.Cautiously remove the vice clamps from the vertical tracks. With assistance, lower door.

CHECKING SPRINGS FOR TENSION:

9.Starting on the right hand side, place a ratchet wrench with 5/8” socket on the TorqueMaster® Plus winding shaft (see illustration). Ensure ratchet is set so that it will tighten counter clockwise on the right hand side, and clockwise on the left hand side. If tension is present, remove the ratchet and check the left hand side. If springs have tension, proceed to the paragraph titled BALANCING DOOR; if no spring tension is present, contact a qualified door systems technician to replace the spring(s).

IMPORTANT! TO AVOID POSSIBLE INJURY, HAVE A TRAINED DOOR SYSTEM TECHNICIAN MAKE ADJUSTMENTS/REPAIRS TO CABLES, SPRING ASSEMBLIES AND OTHER HARDWARE.

BALANCING DOOR:

Place vice clamps

BELOW BOTTOM SECTION on both vertical track

Lower Position UPPER Position

Pawl Knob in Lower	Pawl knob in UPPER
Position	Position

	Ratchet with
3” Extension	5/8” socket

End Bracket

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Please Do Not Return This Product To The Store. Contact your local Wayne-Dalton dealer. To find your local Wayne-Dalton dealer, refer to your	25
local yellow pages business listings or go to the Find a Dealer section online at www.Wayne-Dalton.com