Westell Technologies IVX S-Class manual Tabular Smdr format

IVX S-Class Administrator’s Manual SMDR

Feature description:

SMDR

SMDR (station message detail reporting) call records are output in real time via an ESI phone system’s Maintenance/SMDR serial port. Connect a standard serial printer or call accounting system to the serial port. SMDR data will be stored temporarily if a laptop is connected for programming (five minutes after you exit programming mode, the buffered SMDR will resume output to the serial port).

The output from the serial port is: 8 data bits, 1 stop bit, and no parity [the baud rate is selected in Installer programming].

SMDR may be output in one of two formats, selected in system programming: tabular or CSV. The tabular format is the default.

Tabular SMDR format

ESI’s tabular SMDR output format, which is compatible with the standard Panasonic® DBS® format except for the last two (ESI-exclusive) items, is as shown below:

1 2 3 4 5 6 7 8

12345678901234567890123456789012345678901234567890123456789012345678901234567890

T MM/DD HH:MM:SS HH:MM:SS NNN XXXXXXXXXXXXXXXXXXXXXXXXXXX AAAAAAAAAA LL

Regardless of numbering plan, the columns are:

•Call type — Outbound (“O”), inbound (“I”) or transferred (“T”) at column 1.

•Date (“MM/DD”) — Begins at column 3.

•Start time (“HH:MM:SS”) — Begins at column 9.

•Duration (“HH:MM:SS”) — Begins at column 18.

•Extension number (“NNN”) — Begins at column 27.

•Digits dialed (right-justified)/Caller ID (left-justified) — Begins at column 31 (28 characters).

•Account code (“AAAA”) — Begins at column 60. (See also “SMDR format when using account codes,” page F.4.)

•CO line number (“LL”) — Begins at column 77.

Each record is terminated with a line feed and carriage return character.

F.1