Westell Technologies IVX S-Class manual Voice mail features, Call from X102 John James

Administrator programming: An introduction IVX S-Class Administrator’s Manual

•Call waiting — Includes helpful display, showing both calls’ Caller ID information, and easy one-key toggling between calls.

•Conference calling — Includes two conference bridges, and a conference may contain up to four parties, so the IVX S-Class system can support two conferences of four parties each. Analog phones on the system also may initiate conferences.

•Esi-Dex™speed-dialing— Calls any number using three separate lists (personal, station, and system); uses Caller ID information or direct keypad entries.1

•Dedicated overhead paging interface — Allows for external paging through overhead speakers or multi-zone paging units (amplification required)

•911 alert — Provides immediate line access if any station with line access dials 9 1 1 to report

an emergency; sends a message via the serial port indicating the start date, time, station number and end-time of the 911; also sounds an audible warning at the operator station and displays, for example:

911 CALL FROM

X102 JOHN JAMES

•Status indicator lamp — Indicates three conditions of the 48- and 24-Key Digital Feature Phone: off-hook, ringing, and new voice mail message.

•NSP (Network Services Processor)2 — Allows system programming via TCP/IP and can be adapted to fit a variety of phone system configurations, small to large.

•Support for these options (for more details, see www.esi-estech.comor consult your ESI Reseller):

–VIP™ and VIP Professional — Each provides a value-added interface to an IVX X-Class system. Delivers call control and unified messaging to Microsoft® Outlook® 2000/2002/2003.

–VIP PC Attendant Console3 — Gives the user all the features of VIP Professional plus an expanded Call Display and 200 virtual programmable feature keys to support the busy attendant.

–ESI Presence Management — Provides integrated building entry control, access control, status indication, personal call routing, and (optionally) time and attendance management.

Voice mail features

•Quick Groups™ — Makes it easy to leave voice mail messages for several users.

•Quick Move™ — Records a conversation into another user’s mailbox.1

•Virtual Mailbox Key™ allows easy monitoring of a second mailbox. 1

•Different mailbox types, including cascade, guest, and broadcast. 1

•IVX S-Class with Integrated Answering Machine can record up to two simultaneous calls. Messages can be retrieved by any authorized 12, 24 or 48-Key Feature Phone or remotely from an off-premises location. The system can also be programmed to either call an off-premises number or commercial network to deliver messages.

•Message-on-hold recordings — Up to five recording: three prerecorded, one customized, and one live entry.

•Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox’s 10 most recently deleted messages. This feature is also available on the Integrated Answering Machine (mailbox 501).

1Not available on 12-Key Feature Phone.

2If ordered at purchase. Not available as an upgrade.

3Previously known as ESI PC Attendant Console.

A.2