Westell Technologies IVX S-Class manual Function 62 Record directory names

Function 6: Recording IVX S-Class Administrator’s Manual

•Holiday main greeting (540) — Plays to callers when the system has been manually placed in holiday mode.

Default: "Thank you for calling. Our office is closed in observance of the holiday. You may dial your party’s extension, at any time, or please call back during regular business hours.”

Note: While in holiday mode, the system follows night mode programming for call routing.

•VIP PC Attendant Console Queue Prompts: 648, 649 — Plays to callers when they are automatically or manually placed in the Attendant Queue in VIP PC Attendant Console. Default: “All attendants are currently busy. One moment, please.”

Note: Deleting a system prompt by pressing HOLD (instead of #) restores to the default recording.

Function 62: Record directory names

This function is accessible only if a directory branch has been created as part of auto attendant programming. Enter the extension number and record the name (and, if this is a by-alpha branch, enter the name key.)

Default: Last name.

changes. As names change, the Administrator can enter this function and change any field via the Administrator password.

1.	2.	3.
Ext.	Recorded name	Key
102	Frank Jones	3
113	Janet Smith	5

Note: To record the prompt “Enter the first letter of the person’s last name,” you must enter Function 61 and then enter the ID number of the directory branch.

Each programming step is defined as follows:

1.Extension number — Enter the extension number for the directory name.

2.Record name — Press 1 to begin recording and press 1 again when finished.

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