Whirlpool GVW9959K-0 ! WARNING

MODEL/SERIAL NUMBER PLATE

SERIAL NUMBER DESIGNATOR

SERIAL NUMBER

MANUFACTURING SITE

C = Clyde, OH

YEAR OF MANUFACTURE

L = 2001

WEEK OF MANUFACTURE

PRODUCT SEQUENCE NUMBER

C L 36 50001 Model/Serial

Number Plate

(Under Lid)

MODEL NUMBER DESIGNATOR

SAFETY

! WARNING

ELECTRICAL SHOCK HAZARD

Disconnect power before servicing the washing machine.

Replace all panels before operating the washing machine.

Failure to do so can result in death or electrical shock.

MODEL NUMBER

G = Domestic Laundry Gold

L = Domestic Laundry

V = Vanguard Technology

W = Resource Saver

Cycles (1-9) 9 = 9 or more

Wash/ Spin Combinations

5 = Water Temperature Combinations

1-5 = Water Levels

9 = Infinite Water Level

YEAR OF INTRODUCTION

J = 2000

K = 2001

Color Code

Q = White on White

T = Biscuit on Biscuit

L = Pewter

GW 9

V95

9KQ0

ENGINEERING CHANGE

0 = Basic Release; 1 = First Revision; 2 = Second Revision

Contents

Main INTRODUCTION GOALS AND OBJECTIVES TABLE OF CONTENTS MODEL/SERIAL NUMBER PLATE SERIAL NUMBER DESIGNATOR C L 36 50001 Model/Serial MODEL NUMBER DESIGNATOR SAFETY ! WARNING GW 9 V95 9KQ0 SECTION ONE INSTALLATION CONSIDERATIONS INSTALLATION INSTRUCTIONS Electrical Requirements ! WARNING 2 Tools needed and Parts Supplied Fig. 1-3 Fig. 1-4 Selecting a Location Fig. 1-2 3 Alternate Parts You May Need Fig. 1-6 Preparation ! WARNING Installing feet Connecting the Inlet Hose Fig. 1-8 Fig. 1-9 Fig. 1-10 Connecting the Drain Hose Leveling the Washer Fig. 1-14 Installation Checklist Securing the Drain Hose Fig. 1-11 Use & Care Information SECTION TWO THEORY OF OPERATION CYCLE DESCRIPTIONS CONTROL PANEL NUTATION OPTION DESCRIPTIONS Soil Level CYCLE SOIL LEVEL EX HEAVY HEAVY NORMAL LIGHT REFRESH OPERATIONAL CYCLE DEFAUL T W ASH AND SPIN Water Temp SELECTED CYCLE DEFAULT WATER TEMP Assured Water Temp ATC Thresholds End of Cycle Signal THERMISTOR RESISTANCE CHART THERMISTOR RESISTANCE Additional Options DESCRIPTIONS OPTIONS Soak Extra Rinse Extend Spin MACHINE CONTROLLER MOTOR CONTROLLER DRIVE MOTOR NUTATION Peekaboo Mode LEVELER UNIVERSAL JOINT INTERLOCK SWITCHES Shield Capacitor DRIVE SYSTEM PRESSURE SWITCHES OPR FLD LOG VALVE ASSEMBLY RECIRCULATION AND DRAIN Water Pump/Pump Motor Outer Tub Recirculation Changing Cycles and Options Drain OPERATIONAL CYCLE NOTES Page 20 21 22 23 24 25 26 27 28 Page 30 Suds Lock Detection/Cleanout 31 SECTION THREE COMPONENT ACCESS Seal Kit, Part #285842 COMPONENT LOCATION SPECIAL TOOLS/PARTS REQUIRED FOR SERVICE Putty Knife T-40 Torx Spanner Wrench Volt-Ohm Meter ! WARNING ! IMPORTANT Electrostatic Discharge (ESD) Sensitive Electronics Removing the Console Removing Console Components ! WARNING Removing the Machine Control Board Removing the Motor Control Board FLD OPR Removing the Log Valve Assembly ACCESSING COMPONENTS BENEATH THE WASHER TOP Raising the Washer Top to the Service Position ! WARNING Removing Components in the Tub Reassembling Tub Components Page ACCESSING COMPONENTS BENEATH THE TUB Removing the Front Cabinet Panel Components Accessible with Front Cabinet Panel Removed Servicing Components from the Bottom of the Washer Removing the Drive Motor Removing the Thrust Plate Removing the Brake Assembly/Nutate Shaft Removing the Pump and Pump Motor Replacing the Capacitor Replacing the Outer Tub SECTION FOUR TROUBLESHOOTING AND DIAGNOSIS TROUBLESHOOTING CHART Wont Power Up AM Radio or TV Interference Wont Start Cycle Overfills Wont Spin Tripping GFI Wont Nutate Motor Overheats Wont Drain Washer Vibrating Display Flashing Incorrect Water Temperature Wont Recirculate Rinse Water Long Fill L F Load is Wrinkled Load is Tangled/ Twisted Clogged Dispensers/ Bleach Leaking/ Bleach on Wrong Loads Power Failure P F Flood Condition F L C E C L S A C I SELF DIAGNOSTIC ROUTINES Automatic Service Diagnostics Mode Suds Lock S L Open Lid Manual Diagnostic Mode Running Nutate or Spin 50 NUTATE AND RECIRCULATE TEST Pump Drain/Recirculation WATER INLET AND DISPENSER VALVE, OPERATING PS TEST Console Switches and Indicators Test If none of the LEDs light up: If a particular group of LEDs does not light up: If a single LED does not light up: If no beep sound is heard: KEY SWITCH MATRIX Checking Touchpad Functioning: RESISTANCE CHART CHECKING DRIVE AND PUMP MOTOR CONTINUITY Sales Demo Mode TROUBLESHOOTING TESTS 120VAC Electrical Supply Water Inlet and Dispenser Solenoid Test Motor and Motor Control System Test Machine Control Relay Motor Controller Automatic Temperature Control Test Drive Motor and Wiring Harness Operating and Over Fill Pressure Switch Test Drain/Recirculation Test Page Page Page RESISTANCE CHART COMPONENT RESISTANCE CHART WARRANTY INFORMATION ONE-YEAR FULL WARRANTY FIVE-YEAR LIMITED WARRANTY TEN-YEAR LIMITED WARRANTY