Maintenance

Error

 

 

Code

Problem Description

Solution

1 or 6 The scanner does not recognize that the scanning head is in the correct position to start scanning.

This usually occurs after a paper jam. Turn the scanner off then back on again. If the problem persists, turn off the scanner, re-start the computer, then turn the scanner on.

2 or 3 The scanner lamp is either turned off or the lamp has not warmed up enough to initiate scanning.

In the One Touch hardware properties turn the scanner lamp on. If the lamp is already on, turn the lamp off then on again. If the problem persists and your scanner’s power is plugged into a surge protector or UPS battery backup, try plugging the scanner power directly into a wall outlet.

4

Paper jam

Open the ADF cover and remove the jammed page. See

 

 

“Clearing Paper Jams” on page 105 for details.

 

 

 

5 or 8

ADF or Flatbed cover

If either of these E-codes show when attempting to scan

 

open.

from the ADF, make sure the ADF door is securely closed

 

 

and the scanner lid is fully closed against the flatbed glass.

 

 

 

7

The scanner was locked

Turn off the scanner, unlock the lock by pushing the lock tab

 

when you tried to scan.

down, then turn the scanner back on. The lock is located on

 

 

the side of the scanner. See page 6 for the lock’s location. If

 

 

the problem persists, reboot your computer.

 

 

 

9

Multiple page feed error.

Multiple pages were fed through the ADF at one time. Open

 

 

the ADF and pull out all pages. If problem persists clean the

 

 

scanner and/or replace the ADF pad assembly.

 

 

 

16

The ADF cable is not

Turn off the scanner and plug in the ADF cable. If the cable is

 

securely plugged into the

already plugged in, unplug the cable, plug it back in again

 

base of the scanner.

then turn the scanner back on.

 

 

 

All

An internal part in the

Turn off the scanner, re-boot your computer, then turn the

Other

scanner may have

scanner back on. If the problem persists, contact Xerox

Codes

malfunctioned.

Technical Support.

 

 

 

114

DocuMate 632 Scanner User’s Guide

Page 118 Page 120
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Image 119
Xerox 632 manual Malfunctioned Technical Support
Page 118 Page 120

632 specifications

The Xerox 632 is a notable entry in the landscape of multifunction printers, combining advanced printing capabilities with robust scanning, copying, and fax functions, making it an ideal choice for small to medium-sized businesses. This model is recognized for its reliability and efficiency, which are cornerstones of the Xerox brand.

One of the main features of the Xerox 632 is its impressive printing performance. It boasts a print speed of up to 33 pages per minute, which significantly enhances productivity in busy office environments. The printer supports a variety of media types, accommodating everything from plain paper to high-quality photo stock, and offers a maximum print resolution of 1200 x 1200 dpi. This allows for crisp, vibrant output that is crucial for professional documents.

Additionally, the Xerox 632 is equipped with advanced scanning capabilities. It features a dual-sided scanner capable of capturing documents quickly and efficiently, which is particularly beneficial for organizations that handle large volumes of paperwork. The scanning resolution can reach up to 600 x 600 dpi, ensuring that even the smallest details are captured with clarity.

Another characteristic of the Xerox 632 is its user-friendly interface. The model comes with a touchscreen display that simplifies navigation through the various functions and settings, making it accessible for users of all skill levels. This intuitive design minimizes downtime and enhances overall user experience.

In terms of connectivity, the Xerox 632 supports both wired and wireless options, enabling seamless integration into a networked office environment. It is compatible with a range of operating systems, including Windows, macOS, and Linux, ensuring flexibility for diverse workgroups. Additionally, it supports mobile printing solutions, allowing users to print directly from their smartphones and tablets.

Security is a crucial consideration for any modern office equipment, and the Xerox 632 includes several measures to protect sensitive information. Features such as secure print, which requires a user to enter a code at the printer before their documents are released, help safeguard confidential data.

Overall, the Xerox 632 stands out as a multifunction printer that marries efficiency, quality, and advanced technology. Its blend of speed, versatility, and user-friendly features makes it a valuable asset for businesses looking to streamline their document management processes. Whether for printing, scanning, or copying, the Xerox 632 delivers performance and reliability that meets the demands of today’s fast-paced work environments.
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