Xerox DocuColor 40CP manual On a Windows computer, Troubleshooting, Windows NT

Models: DocuColor 40CP

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61 Troubleshooting

Troubleshooting

This chapter provides troubleshooting tips for some problems that may arise when

 

performing the procedures in this manual.

 

On a Windows computer

 

Setting up IPX (Novell) printing for Windows NT Workstation

 

If you have problems installing the DocuColor 40 CP with Windows NT, try

 

installing another PostScript printer (such as the Apple LaserWriter IIg), and then

 

install the DocuColor 40 CP. Installing another printer insures that all files are

 

properly installed and available. For instructions, see your Windows NT

 

documentation.

 

Installing the Adobe PostScript Printer Driver

 

If you are reinstalling the Adobe PostScript Printer Driver, delete any previous versions

 

and related files before installing. Search for and delete all files named Efxx*.* in the

 

Windows\System folder and the Windows\System\Color folder. See the Adobe

 

README file included with the printer driver for more information.

 

Problems with the DocuColor utilities on Windows 95 or

 

Windows NT

1.If you are using Windows 95, make sure that IPX/SPX and TCP/IP networking protocols are both enabled.

See “Completing the Windows 95 IPX/SPX or IPX (Novell) connection” on page 10.

2.Make sure that the connection is configured correctly for your site.

To check the current configuration, launch a DocuColor utility and choose Open from the File menu. Select the DocuColor 40 CP and click Modify to see current settings. If the settings are incorrect, you can change them in this dialog box.

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Xerox DocuColor 40CP On a Windows computer, Troubleshooting, Installing the Adobe PostScript Printer Driver, Windows NT