61 Troubleshooting
Troubleshooting | This chapter provides troubleshooting tips for some problems that may arise when |
| performing the procedures in this manual. |
| On a Windows computer |
| Setting up IPX (Novell) printing for Windows NT Workstation |
| If you have problems installing the DocuColor 40 CP with Windows NT, try |
| installing another PostScript printer (such as the Apple LaserWriter IIg), and then |
| install the DocuColor 40 CP. Installing another printer insures that all files are |
| properly installed and available. For instructions, see your Windows NT |
| documentation. |
| Installing the Adobe PostScript Printer Driver |
| If you are reinstalling the Adobe PostScript Printer Driver, delete any previous versions |
| and related files before installing. Search for and delete all files named Efxx*.* in the |
| Windows\System folder and the Windows\System\Color folder. See the Adobe |
| README file included with the printer driver for more information. |
| Problems with the DocuColor utilities on Windows 95 or |
| Windows NT |
1.If you are using Windows 95, make sure that IPX/SPX and TCP/IP networking protocols are both enabled.
See “Completing the Windows 95 IPX/SPX or IPX (Novell) connection” on page 10.
2.Make sure that the connection is configured correctly for your site.
To check the current configuration, launch a DocuColor utility and choose Open from the File menu. Select the DocuColor 40 CP and click Modify to see current settings. If the settings are incorrect, you can change them in this dialog box.