Solving Printing Problems
Table 5.2 Printer Operation Problems (continued)
Problem |
| Action |
|
|
|
A printed page does not |
| • Make certain that the software application you are using to create your print |
look like it should. |
| job is configured properly. Refer to your software documentation. |
|
| • Make sure the correct driver is being used. |
|
| • Send a file containing PCL or PostScript commands to the printer. |
|
| - If your page prints as it should, your printer and interface are functioning |
|
| properly. |
|
| - If your information prints correctly, but doesn't look right, you may have: |
|
| - An error in your command sequence/operator. |
|
| - A missing downloaded font. |
|
| - A mismatched printer option against your host formatting. |
|
| - Command errors may be identified by looking at your input file. You can |
|
| determine which fonts are in the system by printing a PCL or PS Font List. |
|
| You can verify your data setup by printing a Configuration Sheet and |
|
| checking your printer setup. |
|
|
|
The requested font for |
| Print a PCL Font List, or PostScript Font List if the job is PostScript. |
the job does not print. |
| • If fonts print on the Font List, your print job may need correcting. |
|
| |
|
| • If fonts do not print on the Font List, reload the fonts and print another PCL |
|
| or PostScript Font List. |
|
|
|
|
| Table 5.2 Page 2 of 4 |
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