Solving Printing Problems
Table 5.2 Printer Operation Problems (continued)
ProblemAction
A PostScript or PCL job fails to print.
•Check that you are using the correct PostScript or PCL printer driver.
•For a PostScript job, set the Print Errors item in the PostScript Menu to On and resend the job.
-If an error page prints, there is a problem in the PostScript coding. Correct the coding problem and resend the job. Asking for features not available can cause a configuration error.
-If the job still does not print and an error page was not printed, the job may require additional memory. See Appendix C: Printer Options for information on ordering more printer memory.
•For a PCL job, do the following:
-Check the output for PCL errors.
-If there is a problem in the PCL coding, correct the coding problem and resend the job.
-If there is no error message, resend the job.
-If the job still does not print error message says “out of memory”, the job may require additional memory. See Appendix C: Printer Options for information about printer memory options.
Table 5.2 Page 4 of 4
