Yamaha PRO/Mark IV manual Troubleshooting

CHAPTER

9 Troubleshooting

If you are having difficulty operating your Disklavier, see if any of the symptoms listed below apply to your problem and follow the recommended remedy.

The Disklavier does not turned on.

•Make sure that the Power Supply unit is securely

connected to an AC wall outlet with the supplied power cord. (→ pg. 14)

•Make sure that the Mains switches on both the Power Supply unit and the I/O Center are turned on.

•When the does not light green and stays flashing green several minutes after the I/O Center is

turned on, turn the Power Supply unit off, wait

approximately 10 seconds or more, and then turn the unit back on. (→ pg. 4 “Turning the Disklavier On” in

“Quick Guide”)

No sound is heard from the supplied Monitor speakers.

•Make sure the Monitor speakers’ AC power cables are connected to the SWITCHED AC outlets on the Power Supply unit.

•Make sure that the POWER switches on both Monitor speakers are turned on.

•Make sure the Monitor speakers are connected to the

OUTPUT jacks on the I/O Center with the supplied speaker cords. (→ pg. 13)

•Make sure that the overall volume is adequately turned up on the Pocket Controller. (→ pg. 12 “Adjusting the

Overall Volume” in “Quick Guide”)

•Make sure that the volume adjusted in [Balance] screen is adequately turned up on the Pocket Controller. (→

pg. 25 “Adjusting the Volume Balance among the Keyboard Playing, Ensemble Sound, Software Playback, and Microphone’s Input”)

•In Quiet mode, no sound is heard other than the solo piano sound during playback of a PianoSoft Solo song.

•The Monitor speakers are not supplied with the Disklavier PRO Series. In such a case, prepare active

speakers equivalent to the Monitor speakers supplied with the Mark IV Series. (→ pg. 105 “Specifications”)

The Disklavier cannot be controlled on the Pocket Controller.

•The Pocket Controller is beyond the maximum operating range (approx. 20 m (65.6 ft.)). In such a case, move closer to the Disklavier.

•Make sure that the CF wireless LAN card is securely inserted into the Pocket Controller’s CF card slot.

When you reinsert the card, be sure to reboot the Pocket Controller. (→ pg. 17)

The Disklavier does not read a song file.

•The maximum number of the readable files in an album (folder) is 999.

•Make sure that the name of the SMF song has an extension as “.MID”/“.mid” and the E-SEQ song has “.FIL”/“.fil”.

The playback order differs from the order on another device.

•The playback order depends on the recording software or other factors. Naming the file starting from numbers such as 01, 02, etc. may solve the problem.

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