Color profile: Disabled

Composite Default screen

SYMPTOM

DIAGNOSIS

ACTION

Wrinkled ribbon.

Ribbon fed through

Reinstall ribbon.

 

printer incorrectly.

 

 

 

 

 

Incorrect Darkness

Set to the lowest value

 

setting.

needed for good print

 

 

quality.

 

 

 

 

Incorrect Printhead

Readjust Printhead

 

pressure.

pressure.

 

 

 

 

Media not feeding

Readjust Media Guides.

 

properly; it is walking

 

 

from side to side.

 

 

 

 

 

Continuing problems.

Call a Service Technician.

 

 

 

Misregistration and

Media was pulled when

Open and close the

misprint of 1 to 3 labels.

motor was not moving.

printhead so it

 

 

calibrates to find the

 

 

label length.

 

 

 

 

Incorrect Media Sensor

Reposition Media

 

Position.

Sensor.

 

 

 

 

Media or ribbon

Reload Media and

 

improperly loaded.

Ribbon.

 

 

 

Changes in parameter

Parameters are set or

Reload the Factory

settings did not take

saved incorrectly.

Defaults, reconfigure

effect.

 

the printer, cycle the

 

 

Power OFF and ON.

 

 

 

 

Continuing problems.

Call a Service Technician.

 

 

 

ZPL was sent to printer,

Communications

Check and reset

but not recognized. The

parameters or DIP

communication

DATA LED remains

Switches are set

parameters if needed.

OFF.

incorrectly.

 

 

 

 

 

Prefix and delimiter

Set the characters in the

 

characters set in printer

printer to match ZPL

 

configuration do not

format.

 

match the ones sent in

 

 

the ZPL Label Formats.

Check Configuration

 

 

Label for correct

 

 

characters.

 

 

If problem continues,

 

 

check the ZPL format

 

 

for changed ^CC,

 

 

^CT, and ^CD

 

 

instructions.

 

 

 

Continued on the following page.

Z Series™ User’s Guide

39

47

 

H:...uspiran2.vp

Thu Jun 18 16:02:05 1998