SYMPTOM

DIAGNOSIS

ACTION

In Peel-Off Mode,

Glue material from

Perform maintenance

skewed or stuck labels.

back of labels causing

and clean the printer.

 

 

media movement

 

 

 

problems.

 

 

 

 

 

 

 

Media and backing not

Check media guide

 

 

aligned in printer.

positions.

 

 

 

 

Labels are not being cut.

Cutter Mode not

Reconfigure the printer.

 

 

selected.

 

 

 

 

 

The Cutter is not cutting

Cutter is dirty.

Clean Cutter Blades.

labels cleanly.

 

 

 

 

Cutter Blades are dull.

Replace Cutter Module.

 

 

 

 

 

 

Labels are jamming up in

Cutter is dirty.

Clean Cutter Blades.

the Cutter or are being

 

 

Label length too short.

Increase label length.

cut more than once.

 

 

 

 

 

 

Printing stops.

 

Out of media.

Load media.

PAUSE, and

 

 

 

 

Out of ribbon

Load ribbon

ERROR LEDs

 

 

 

 

Solid ON.

For

Media jammed in

Remove media, clean

 

 

printers

the Cutter.

Cutter if necessary.

 

with the

 

 

 

Cutter Module is dirty.

Clean Cutter Module.

 

Cutter

 

 

 

 

Option

If error condition persists after attempting each

 

installed.

 

of the above solutions, call a Service

 

 

Technician.

 

 

 

 

 

Printer Self-Tests

The Z Series™ printer is designed to work with most Zebra media and ribbon combinations, right out of the box. However, in some applica- tions, changes to the printer’s configuration and mechanical settings may be required. For these situations, printer self-test labels can be used to check print quality and ins(he)-20oprinter

40

Z Series™ User’s Guide