P782M G.SHDSL Bridge

PROBLEM

CORRECTIVE ACTION

 

 

Cannot connect

Check menu 4 or menu 11.1 to verify the Encapsulation for the remote node.

to a remote

 

node or ISP.

 

 

 

I cannot get a

The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.

WAN IP

Find out the verification method used by your ISP and configure the corresponding

address from

fields.

the ISP.

 

9.3Problems Connecting with the LAN

 

Table 9-3 Problems Connecting with the LAN

 

 

PROBLEM

CORRECTIVE ACTION

 

 

Cannot ping

Check the LAN LEDs on the front panel. The LED should be on for a port that has a

any station

station connected. If it is off, check the cables between your Prestige and the station.

on the LAN.

 

Make sure you are using a crossover Ethernet cable if you are connecting the Prestige

 

 

directly to one computer and a straight-through cable if you are connecting your Prestige

 

to LAN computers via a hub.

 

 

 

Make sure your computer NIC (Network Interface Card) is working properly.

 

 

 

Check the TCP/IP configuration on your computer. Make sure that the IP address and

 

the subnet mask of the Prestige and the LAN computer(s) are on the same subnet.

 

 

9.4Problems Accessing SMT Menus

 

Table 9-4 Problems Accessing SMT Menus

 

 

PROBLEM

CORRECTIVE ACTION

 

 

I cannot access

The default SMT password is “1234”. If you have changed the password and have

the SMT menu.

now forgotten it, you will need to upload the default configuration file (see User’s

 

Guide).

 

 

B

Troubleshooting