CHAPTER 38
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
38.1 Problems Starting Up the Prestige
Table 118 Troubleshooting Starting Up Your Prestige
PROBLEM | CORRECTIVE ACTION |
|
|
None of the | Make sure that the Prestige’s power adaptor is connected to the Prestige and plugged |
LEDs turn on | in to an appropriate power source. Make sure that the Prestige and the power source |
when I turn on | are both turned on. |
the Prestige. | Turn the Prestige off and on. |
| |
| If the error persists, you may have a hardware problem. In this case, you should |
| contact your vendor. |
38.2 Problems with the LAN
Table 119 Troubleshooting the LAN
PROBLEM | CORRECTIVE ACTION |
|
|
The LAN LEDs | Check your Ethernet cable connections (refer to the Quick Start Guide for details). |
do not turn on. | Check for faulty Ethernet cables. |
| |
|
|
| Make sure your computer’s Ethernet Card is working properly. |
|
|
I cannot access | If Any IP is disabled, make sure that the IP address and the subnet mask of the |
the Prestige from | Prestige and your computer(s) are on the same subnet. |
the LAN. |
|
Chapter 38 Troubleshooting | 342 |