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P-2000W_V2 User’s Guide
14.3 Problems Accessing the Prestige
Table 25 Troubleshooting Accessing the Prestige
PROBLEM | CORRECTIVE ACTION | |
|
| |
Cannot access the | Make sure that you are connecting to the Prestige’s IP address (you can use | |
web configurator. | the Information LCD menu to check the IP address). | |
| The username and password fields are case sensitive. Make sure that you enter | |
| the correct user name and password using the proper casing. | |
| If you have forgotten the user name and password, see Section 14.6 on page | |
| 107 to restore the factory default configuration file. This will restore all of the | |
| factory defaults including the user names and passwords. | |
| • | For |
|
| word is 1234. |
| • | For administrator access the default user name is zyxeladmin and the |
|
| default password is 1234. |
You may also need to clear your Internet browser’s cache.
In Internet Explorer, click Tools and then Internet Options to open the Internet Options screen.
In the General tab, click Delete Files. In the
14.4 Warning Message Troubleshooting
The Prestige displays warning messages when it detects a condition that may disrupt your Prestige service.
Table 26 Warning Message Troubleshooting
Warning | CORRECTIVE ACTION | ||
Message | |||
| |||
Battery Low | The battery’s power is low. Recharge the battery. | ||
( | is blinking) |
| |
Weak Signal | The signal quality is low or the Prestige cannot find the AP. | ||
( | is blinking) | Connect to another AP. | |
|
| ||
|
| Move your Prestige closer to the AP. | |
|
| There may be too much radio interference (for example a microwave or another AP | |
|
| using the same channel) around your wireless network. Relocate or reduce the radio | |
|
| interference. | |
|
|
|
106 | Chapter 14 Troubleshooting |
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