Intel SE7500CW2 manual Solving Problems, Resetting the System, Initial System Startup, Checklist

5 Solving Problems

This chapter helps you identify and solve problems that might occur while you are using the system.

Resetting the System

To do this:

Soft boot reset, which clears system memory and reloads the operating system.

Clear system memory, restart POST, and reload the operating system.

Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals.

Press:

<Ctrl+Alt+Del>

Reset button

Power off/on

Initial System Startup

Problems that occur at initial system startup are usually caused by incorrect installation or configuration. Hardware failure is a less frequent cause.

Checklist

θIs AC power available at the wall outlet?

θAre the power supplies plugged in? Check the AC cable on the back of the chassis and at the AC source.

θAre all cables correctly connected and secured?

θAre the processors fully seated in their sockets on the server board?

θAre all add-in PCI boards fully seated in their slots on the server board?

θAre all jumper settings on the server board correct?

θAre all jumper and switch settings on add-in boards and peripheral devices correct? To check these settings, refer to the manufacturer’s documentation that comes with them. If applicable, ensure that there are no conflicts—for example, two add-in boards sharing the same interrupt.

θAre all peripheral devices installed correctly?

θIf the system has a hard disk drive, is it properly formatted or configured?

θAre all device drivers properly installed?

θAre the configuration settings made in Setup correct?

θIs the operating system properly loaded? Refer to the operating system documentation.

θDid you press the system power on/off switch on the front panel to turn the server on (power on light should be lit)?

θIs the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet for 100-120 V∼ or a NEMA 6-15R outlet for 200-240 V∼?

θAre all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list on the Intel Customer Support Web site.

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