Lenovo 6445 EasyStartup problems, ThinkServer EasyStartup DVD, Symptom, Action, The ThinkServer

EasyStartup problems

Table 8. ThinkServer EasyStartup DVD

vFollow the suggested actions in the order in which they are listed in the Action Column until the problem is resolved.

vSee the Hardware Maintenance Manual on the ThinkServer Documentation DVD to determine which components are customer replaceable units (CRU’s) and which fields are field replacable units (FRU’s).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom	Action
The ThinkServer	v Make sure that the server supports the EasyStartup program and has a startable
EasyStartup DVD will not	(bootable) CD or DVD drive.
start.	v If the startup (boot) sequence settings have been changed, make sure that the CD or
	DVD drive is first in the startup sequence.
	v If more than one CD or DVD drive is installed, make sure that only one drive is set as
	the primary drive. Start the CD from the primary drive.
The ServeRAID Manager	v Make sure that the hard disk drive is connected correctly.
program cannot view all	v Make sure that the SAS hard disk drive cables are securely connected.
installed drives, or the
operating system cannot
be installed.
The operating-system	Make more space available on the hard disk.
installation program
continuously loops.
The EasyStartup	Make sure that the operating-system media is supported by the EasyStartup program.
program will not start the	See the Lenovo Support Web site for a list of supported operating-system versions.
operating-system media.
The operating system	Make sure that the server supports the operating-system. If it does, either no logical drive
cannot be installed; the	is defined (RAID servers), or the EasyStartup program is not installed. Run the
option is not available.	EasyStartup program and make sure that setup is complete.

64ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide