Lenovo 6447, 6446, 6445, 6444 manual Symptom, Hardware Maintenance Manual

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Manual background

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

The power-control button does

1. Make sure that:

not work, and the reset button

v The power cords are correctly connected to the server and to a working

does work (the server does not

power source.

start).

Attention: In a dc power environment, only trained service personnel

Note: The power-control button

other than Lenovo service technicians are authorized to connect or

will not function until 20

disconnect power to the dc power supply. See the documentation that comes

seconds after the server has

with each dc power supply.

been connected to power.

v The type of memory that is installed is correct.

 

 

v The LEDs on the power supply do not indicate a problem.

 

v The microprocessors are installed in the correct sequence.

 

2. Make sure that the power-control button and the reset button are working

 

correctly:

 

Attention: In a dc power environment, only trained service personnel other

 

than Lenovo service technicians are authorized to connect or disconnect power

 

to the dc power supply. See the documentation that comes with each dc power

 

supply.

 

a. Disconnect the server power cords.

 

b. Reseat the operator information panel assembly cable.

 

c. Reconnect the power cords.

 

d. Press the power-control button to restart the server. If the button does not

 

work, replace the operator information panel assembly.

 

e. Press the reset button (on the light path diagnostics panel) to restart the

 

server. If the button does not work, replace the operator information panel

 

assembly.

 

3. If you just installed an optional device, remove it, and restart the server. If the

 

server now starts, you might have installed more devices than the power supply

 

supports.

 

4. Reseat the power backplane and restart the server.

 

5. Replace the power backplane and restart the server.

 

6. Replace the following components one at a time, in the order shown, restarting

 

the server each time:

 

a. Power supplies

 

Attention: In a dc power environment, only trained service personnel

 

other than Lenovo service technicians are authorized to connect or

 

disconnect power to the dc power supply and to remove and install the dc

 

power supply. See the documentation that comes with each dc power

 

supply.

 

b. (Trained service technician only) System board

 

7. See “Solvingpower problems” and “Solvingundetermined problems” in the

 

Hardware Maintenance Manual.

 

 

74ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide

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Contents Installation Guide ThinkServer RD120 Types 6444, 6445, 6446, andPage Installation Guide First Edition October Copyright Lenovo Chapter 3. Server controls, LEDs, and power ContentsChapter 4. Configuring the server Appendix A. Getting help and technical assistance Safety Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document Statement DANGER Statement Class 1 Laser Product Laser Klasse Laser Klass Luokan 1 Laserlaite ` Appareil A Laser de Classe≥ 32 kg 70.5 lb ≥ 18 kg 39.7 lb≥ 55 kg 121.2 lb Statement This server is suitable for use on an IT power-distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition Chapter 1. Introduction Hardware and software requirements The Lenovo ThinkServer Documentation DVDFeatures and specifications Notices and statements in this documentTable 1. Features and specifications MicroprocessorMajor components of the server Power backplane Chapter 2. Installing optional devices Installation guidelinesWorking inside the server with the power on System reliability guidelinesHandling static-sensitive devices Removing the coverInstalling a memory module Pair DIMM connectors1 1 and 2 7 and 3 2 and 4 8 and 5 3 and 6 9 and Page Memory mirroring Online-spare memory 1 1, 4, 7, and 2 2, 5, 8, and 3 3, 6, 9, andIn the configuration that you use, install the largest DIMMs first Table 5. Online-spare DIMM configurations, basic schemeInstalling a hard disk drive 3.5-inch drivesInstalling a tape drive 2.5-inch drivesInstalling an additional microprocessor connector Voltage regulator moduleMicroprocessor socket dust cover 4. Remove the microprocessor air baffle Note The microprocessor fits only one way on the socket 8. Install a heat sink on the microprocessor Installing an adapter Low-profile PCI Express adapterPCI riser card Access holes Release tabsInstalling a Remote Supervisor Adapter II SlimLine Hard disk drive cable connector 4Hard disk drive cable connector 0 Battery3. Remove the cover 4. Remove the PCI riser-card assembly Replacing the ServeRAID SAS controller Completing the installation Connecting the cables Installing the coverFront view Updating the server configuration Rear viewIf you have installed or removed a hard disk drive, see “Usingthe RAID configuration programs” on page 44 for information about reconfiguring the disk arrays Page Chapter 3. Server controls, LEDs, and power Front viewPower-on LED System-error LEDPower-control button Hard disk drive activity LEDRear view Chapter 3. Server controls, LEDs, and powerServer power features Turning on the server Turning off the serverPage Using the ThinkServer EasyStartup program Chapter 4. Configuring the serverUser Guide on the ThinkServer Documentation DVD Page Using the Configuration/Setup Utility program Using ThinkServer EasyManage productsConfiguring the Gigabit Ethernet controllers Using the RAID configuration programs Using the IBM ServeRAID Configuration Utility programUsing ServeRAID Manager Starting the IBM ServeRAID Configuration Utility programIBM ServeRAID Configuration Utility menu choices Configuring the RAID controller2. Click Express configuration Viewing the configuration2. Click Custom configuration Using the baseboard management controller BIOS update and configurationLinux configuration Red Hat Enterprise Linux ES 4 configurationLILO configuration If you are using LILO, complete the following steps Original /etc/lilo.conf contents 2. Run the lilo command to store and activate the LILO configuration Original /boot/grub/grub.conf contents SUSE SLES 9.0 configuration Modified /boot/grub/grub.conf contentsOriginal /boot/grub/menu.lst contents Modified /boot/grub/menu.lst contentsb. Add the following line before the first title line c. Append the following text to the first title lineMicrosoft Windows 2003 Standard Edition configuration COM1 and that redirectbaudrate is set toInstalling the OSA SMBridge management utility program 3. Follow the prompts to complete the installation 3. Type mount/mnt/cdromUsing the baseboard management controller utility programs Page Page Chapter 5. Solving problems Diagnostic tools overviewPOST beep codes v Diagnostics DVDOther beep codes POST error codes problem foundPOST Failing device orEasyStartup problems SymptomTable 8. ThinkServer EasyStartup DVD ActionTroubleshooting tables CD-RW/DVD drive problemsGeneral problems Hard disk drive problemsIntermittent problems the Hardware Maintenance ManualUSB keyboard, mouse, or pointing-device problems Memory problems Hardware Maintenance ManualMicroprocessor problems LEDs” in the Hardware Maintenance ManualMonitor problems Page Optional-device problems Power problemsSymptom Serial port problems Software problems Video problems Universal Serial Bus USB port problemsLight path diagnostics Diagnosing problems using light path diagnostics Light path diagnostics LEDsthe User Guide on the ThinkServer Documentation DVD for Description Appendix A. Getting help and technical assistance Using the documentationBefore you call Calling for service Getting help and information from the World Wide WebUsing other services Purchasing additional servicesLenovo product service Appendix A. Getting help and technical assistancePage Lenovo United States, Inc 1009 Think Place - Building One Appendix B. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Trademarks Important notesWaste electrical and electronic equipment WEEE notices Appendix B. NoticesBattery return program For the European UnionGerman Ordinance for Work gloss statement Electronic emissions noticesFederal Communications Commission FCC statement For CaliforniaUnited Kingdom telecommunications safety requirement Industry Canada Class A emission compliance statementAvis de conformité à la réglementation dIndustrie Canada Australia and New Zealand Class A statementJapanese Voluntary Control Council for Interference VCCI statement DeutschlandBetriebsmittein Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und ENTaiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statementIndex A See SAS connectors software problemsIndex Page Page Part Number 46U0862 Printed in USA 1P P/N 46U0862