vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action | |
|
| |
The | 1. Make sure that: | |
not work, and the reset button | ||
v The power cords are correctly connected to the server and to a working | ||
does work (the server does not | power source. | |
start). | ||
Attention: In a dc power environment, only trained service personnel | ||
Note: The | ||
other than Lenovo service technicians are authorized to connect or | ||
will not function until 20 | ||
disconnect power to the dc power supply. See the documentation that comes | ||
seconds after the server has | ||
with each dc power supply. | ||
been connected to power. | ||
v The type of memory that is installed is correct. | ||
| ||
| v The LEDs on the power supply do not indicate a problem. | |
| v The microprocessors are installed in the correct sequence. | |
| 2. Make sure that the | |
| correctly: | |
| Attention: In a dc power environment, only trained service personnel other | |
| than Lenovo service technicians are authorized to connect or disconnect power | |
| to the dc power supply. See the documentation that comes with each dc power | |
| supply. | |
| a. Disconnect the server power cords. | |
| b. Reseat the operator information panel assembly cable. | |
| c. Reconnect the power cords. | |
| d. Press the | |
| work, replace the operator information panel assembly. | |
| e. Press the reset button (on the light path diagnostics panel) to restart the | |
| server. If the button does not work, replace the operator information panel | |
| assembly. | |
| 3. If you just installed an optional device, remove it, and restart the server. If the | |
| server now starts, you might have installed more devices than the power supply | |
| supports. | |
| 4. Reseat the power backplane and restart the server. | |
| 5. Replace the power backplane and restart the server. | |
| 6. Replace the following components one at a time, in the order shown, restarting | |
| the server each time: | |
| a. Power supplies | |
| Attention: In a dc power environment, only trained service personnel | |
| other than Lenovo service technicians are authorized to connect or | |
| disconnect power to the dc power supply and to remove and install the dc | |
| power supply. See the documentation that comes with each dc power | |
| supply. | |
| b. (Trained service technician only) System board | |
| 7. See “Solvingpower problems” and “Solvingundetermined problems” in the | |
| Hardware Maintenance Manual. | |
|
|
74ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide