vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
LED | Description | Action |
| |
|
|
|
| |
PS 2 | The power supply in bay 2 has failed. | Attention: | In a dc power environment, only trained service | |
|
| personnel other than Lenovo service technicians are authorized | ||
|
| to connect or disconnect power to the dc power supply and to | ||
|
| remove and install a dc power supply. See the documentation | ||
|
| that comes with each dc power supply. | ||
|
| 1. | Make sure that the power supply is correctly seated. | |
|
| 2. | Replace the failed power supply. | |
|
|
|
|
|
CPU | A microprocessor has failed. | 1. | Make sure that the failing microprocessor, which is indicated | |
|
| |||
|
|
| by a lit LED on the system board, is installed correctly. See | |
|
|
| the User Guide on the ThinkServer Documentation DVD for | |
|
|
| information about installing a microprocessor. | |
|
| 2. | Call for service. | |
|
|
|
|
|
VRM | An error occurred on the | 1. | Replace the VRM. | |
| microprocessor voltage regulator | |||
| 2. | Call for service. | ||
| module (VRM). | |||
|
|
|
| |
|
|
|
|
|
CNFG | A hardware configuration error has | 1. | Check the microprocessors that were just installed to make | |
| occurred. | |||
|
| sure that they are compatible with each other and with the | ||
|
|
| ||
|
|
| VRM (see “Installingan additional microprocessor” on page | |
|
|
| 18 for compatiblity requirements). | |
|
| 2. | (Trained service technician only) Replace an incompatible | |
|
|
| microprocessor. | |
|
| 3. | Check the system error logs for information about the error. | |
|
|
| Replace any components that are indicated. (Use the | |
|
|
| Configuration/Setup Utility program to view the error logs.) | |
|
|
| ||
MEM | A memory error has occurred. | Replace the failing DIMM, which is indicated by the lit LED on | ||
|
| the system board. | ||
|
|
| ||
NMI | A machine check error has occurred. | Check the | ||
|
| the Configuration/Setup Utility program to view the error logs.) | ||
|
|
|
|
|
S ERR | Reserved. |
|
|
|
|
|
|
| |
SP | The service processor has failed. | Attention: | In a dc power environment, only trained service | |
|
| personnel other than Lenovo service technicians are authorized | ||
|
| to connect or disconnect power to the dc power supply. See the | ||
|
| documentation that comes with each dc power supply. | ||
|
| 1. | Remove power from the server; then, reconnect the server | |
|
|
| to power and restart the server. | |
|
| 2. | Update the firmware on the BMC. | |
|
| 3. | If a Remote Supervisor Adapter II SlimLine is installed, | |
|
|
| update the firmware; if the problem remains, replace the | |
|
|
| adapter. |
|
|
| 4. | Call for service | |
|
|
|
|
|
DASD | A hard disk drive error has occurred. | 1. | Check the LEDs on the hard disk drives and replace the | |
|
| |||
|
|
| indicated drive. | |
|
| 2. | Call for service. | |
|
|
|
|
|
Chapter 5. Solving problems 79