Lenovo 6446, 6447 Description, Action, the User Guide on the ThinkServer Documentation DVD for

Page 93
the User Guide on the ThinkServer Documentation DVD for

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

LED

Description

Action

 

 

 

 

 

PS 2

The power supply in bay 2 has failed.

Attention:

In a dc power environment, only trained service

 

 

personnel other than Lenovo service technicians are authorized

 

 

to connect or disconnect power to the dc power supply and to

 

 

remove and install a dc power supply. See the documentation

 

 

that comes with each dc power supply.

 

 

1.

Make sure that the power supply is correctly seated.

 

 

2.

Replace the failed power supply.

 

 

 

 

 

CPU

A microprocessor has failed.

1.

Make sure that the failing microprocessor, which is indicated

 

 

 

 

 

by a lit LED on the system board, is installed correctly. See

 

 

 

the User Guide on the ThinkServer Documentation DVD for

 

 

 

information about installing a microprocessor.

 

 

2.

Call for service.

 

 

 

 

 

VRM

An error occurred on the

1.

Replace the VRM.

 

microprocessor voltage regulator

 

2.

Call for service.

 

module (VRM).

 

 

 

 

 

 

 

 

 

CNFG

A hardware configuration error has

1.

Check the microprocessors that were just installed to make

 

occurred.

 

 

sure that they are compatible with each other and with the

 

 

 

 

 

 

VRM (see “Installingan additional microprocessor” on page

 

 

 

18 for compatiblity requirements).

 

 

2.

(Trained service technician only) Replace an incompatible

 

 

 

microprocessor.

 

 

3.

Check the system error logs for information about the error.

 

 

 

Replace any components that are indicated. (Use the

 

 

 

Configuration/Setup Utility program to view the error logs.)

 

 

 

MEM

A memory error has occurred.

Replace the failing DIMM, which is indicated by the lit LED on

 

 

the system board.

 

 

 

NMI

A machine check error has occurred.

Check the system-error log for information about the error. (Use

 

 

the Configuration/Setup Utility program to view the error logs.)

 

 

 

 

 

S ERR

Reserved.

 

 

 

 

 

 

 

SP

The service processor has failed.

Attention:

In a dc power environment, only trained service

 

 

personnel other than Lenovo service technicians are authorized

 

 

to connect or disconnect power to the dc power supply. See the

 

 

documentation that comes with each dc power supply.

 

 

1.

Remove power from the server; then, reconnect the server

 

 

 

to power and restart the server.

 

 

2.

Update the firmware on the BMC.

 

 

3.

If a Remote Supervisor Adapter II SlimLine is installed,

 

 

 

update the firmware; if the problem remains, replace the

 

 

 

adapter.

 

 

 

4.

Call for service

 

 

 

 

 

DASD

A hard disk drive error has occurred.

1.

Check the LEDs on the hard disk drives and replace the

 

 

 

 

 

indicated drive.

 

 

2.

Call for service.

 

 

 

 

 

Chapter 5. Solving problems 79

Image 93
Contents ThinkServer RD120 Types 6444, 6445, 6446, and Installation GuidePage ThinkServer RD120 Types 6444, 6445, 6446, and First Edition October Copyright Lenovo Contents Chapter 3. Server controls, LEDs, and powerChapter 4. Configuring the server Appendix A. Getting help and technical assistance Safety Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document Statement DANGER Statement Appareil A Laser de Classe Class 1 Laser Product Laser Klasse Laser Klass Luokan 1 Laserlaite `≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb≥ 55 kg 121.2 lb Statement This server is suitable for use on an IT power-distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition Chapter 1. Introduction The Lenovo ThinkServer Documentation DVD Hardware and software requirementsNotices and statements in this document Features and specificationsMicroprocessor Table 1. Features and specificationsMajor components of the server Power backplane Installation guidelines Chapter 2. Installing optional devicesSystem reliability guidelines Working inside the server with the power onRemoving the cover Handling static-sensitive devicesInstalling a memory module DIMM connectors Pair1 1 and 2 7 and 3 2 and 4 8 and 5 3 and 6 9 and Page Memory mirroring 1 1, 4, 7, and 2 2, 5, 8, and 3 3, 6, 9, and Online-spare memoryTable 5. Online-spare DIMM configurations, basic scheme In the configuration that you use, install the largest DIMMs first3.5-inch drives Installing a hard disk drive2.5-inch drives Installing a tape driveInstalling an additional microprocessor Voltage regulator module connectorMicroprocessor socket dust cover 4. Remove the microprocessor air baffle Note The microprocessor fits only one way on the socket 8. Install a heat sink on the microprocessor Low-profile PCI Express adapter Installing an adapterPCI riser card Release tabs Access holesHard disk drive cable connector 4 Installing a Remote Supervisor Adapter II SlimLineHard disk drive cable connector 0 Battery3. Remove the cover 4. Remove the PCI riser-card assembly Replacing the ServeRAID SAS controller Completing the installation Installing the cover Connecting the cablesFront view Rear view Updating the server configurationIf you have installed or removed a hard disk drive, see “Usingthe RAID configuration programs” on page 44 for information about reconfiguring the disk arrays Page Front view Chapter 3. Server controls, LEDs, and powerSystem-error LED Power-on LEDPower-control button Hard disk drive activity LEDChapter 3. Server controls, LEDs, and power Rear viewServer power features Turning off the server Turning on the serverPage Chapter 4. Configuring the server Using the ThinkServer EasyStartup programUser Guide on the ThinkServer Documentation DVD Page Using ThinkServer EasyManage products Using the Configuration/Setup Utility programConfiguring the Gigabit Ethernet controllers Using the IBM ServeRAID Configuration Utility program Using the RAID configuration programsStarting the IBM ServeRAID Configuration Utility program Using ServeRAID ManagerIBM ServeRAID Configuration Utility menu choices Configuring the RAID controllerViewing the configuration 2. Click Express configuration2. Click Custom configuration BIOS update and configuration Using the baseboard management controllerRed Hat Enterprise Linux ES 4 configuration Linux configurationLILO configuration If you are using LILO, complete the following steps Original /etc/lilo.conf contents 2. Run the lilo command to store and activate the LILO configuration Original /boot/grub/grub.conf contents Modified /boot/grub/grub.conf contents SUSE SLES 9.0 configurationModified /boot/grub/menu.lst contents Original /boot/grub/menu.lst contentsb. Add the following line before the first title line c. Append the following text to the first title lineCOM1 and that redirectbaudrate is set to Microsoft Windows 2003 Standard Edition configurationInstalling the OSA SMBridge management utility program 3. Type mount/mnt/cdrom 3. Follow the prompts to complete the installationUsing the baseboard management controller utility programs Page Page Diagnostic tools overview Chapter 5. Solving problemsPOST beep codes v Diagnostics DVDOther beep codes problem found POST error codesPOST Failing device orSymptom EasyStartup problemsTable 8. ThinkServer EasyStartup DVD ActionCD-RW/DVD drive problems Troubleshooting tablesHard disk drive problems General problemsthe Hardware Maintenance Manual Intermittent problemsUSB keyboard, mouse, or pointing-device problems Hardware Maintenance Manual Memory problemsLEDs” in the Hardware Maintenance Manual Microprocessor problemsMonitor problems Page Power problems Optional-device problemsHardware Maintenance Manual Serial port problems Software problems Universal Serial Bus USB port problems Video problemsLight path diagnostics Light path diagnostics LEDs Diagnosing problems using light path diagnosticsthe User Guide on the ThinkServer Documentation DVD for Action Using the documentation Appendix A. Getting help and technical assistanceBefore you call Getting help and information from the World Wide Web Calling for servicePurchasing additional services Using other servicesLenovo product service Appendix A. Getting help and technical assistancePage Appendix B. Notices Lenovo United States, Inc 1009 Think Place - Building OneMorrisville, NC U.S.A Attention Lenovo Director of Licensing Important notes TrademarksAppendix B. Notices Waste electrical and electronic equipment WEEE noticesFor the European Union Battery return programElectronic emissions notices German Ordinance for Work gloss statementFederal Communications Commission FCC statement For CaliforniaIndustry Canada Class A emission compliance statement United Kingdom telecommunications safety requirementAvis de conformité à la réglementation dIndustrie Canada Australia and New Zealand Class A statementDeutschland Japanese Voluntary Control Council for Interference VCCI statementBetriebsmittein Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und ENKorean Class A warning statement Taiwanese Class A warning statement Chinese Class A warning statementIndex A See SAS software problems connectorsIndex Page Page 1P P/N 46U0862 Part Number 46U0862 Printed in USA