Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continued)
Phenomenon | Cases not involving a machine defect | Reference | |
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The computer | The computer cannot start up in the current hardware |
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connected to the | configuration. |
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USB TYPE B port | Disconnect the USB cable from the computer, then | 12 | |
of the projector | reconnect it after starting up the computer. |
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does not start up. |
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| The SAVING function is working. | 45 | |
| Select NORMAL for STANDBY MODE item in the SETUP menu. | ||
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The COMMUNICATION TYPE for the CONTROL port is |
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not work. | set to NETWORK BRIDGE. | 61 | |
| Select OFF for COMMUNICATION TYPE item in the | ||
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| OPTION - SERVICE - COMMUNICATION menu. |
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Network does | The SAVING function is working. | 45 | |
not work | Select NORMAL for STANDBY MODE item in the SETUP menu. | ||
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NETWORK | The NETWORK BRIDGE function is turned off. |
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BRIDGE | Select NETWORK BRIDGE for COMMUNICATION TYPE | 61 | |
function does | item in the OPTION - SERVICE - COMMUNICATION menu. | ||
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not work |
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Schedule function | The SAVING function is working. | 45 | |
does not work | Select NORMAL for STANDBY MODE item in the SETUP menu. | ||
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When the | Disconnect the LAN cable and check that the projector |
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projector is | is working properly. |
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connected to the | If this phenomenon occurs after connecting to the network, |
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network, it powers | there may be a loop between two Ethernet switching hubs |
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off and on as | within the network, as explained below. |
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described below. | - There are two or more Ethernet switching hubs in a network. |
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Powers off | - Two of the hubs are doubly connected by LAN cables. | – | |
POWER indicator | - This double connection forms a loop between the two hubs. |
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Such a loop may have an adverse effect on the projector |
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blinks in orange a |
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few times | as well as the other network devices. |
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| Check the network connection and remove the loop by |
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Goes into | disconnecting the LAN cables such that there is only one |
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standby mode | connecting cable between two hubs. |
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Video files cannot | The "LiveViewer" has been intentionally or accidentally |
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be played properly | forced to shut down. |
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on a computer | DirectDraw® or Direct3D® has been disabled on your Windows®. | – | |
on which the | Please refer to the Microsoft® Help and Support home | ||
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"LiveViewer" was | page on how to enable DirectDraw® or Direct3D®. |
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run. |
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NOTE • Although bright spots or dark spots may appear on the screen, this is a unique characteristic of liquid crystal displays, and it does not constitute or imply a machine defect.
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