Hitachi CP-X5021N, CP-WX4021N user manual Troubleshooting, Related messages, Message Description

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Troubleshooting

Troubleshooting

If an abnormal operation should occur, stop using the projector immediately.

WARNING ►Never use the projector if abnormal operations such as smoke,

Troubleshooting

strange odor, excessive sound, damaged casing or elements or cables, penetration of liquids or foreign matter, etc. should occur. In such cases, immediately disconnect the power plug from the power outlet. After making sure that the smoke or odor has stopped, contact to your dealer or service company.

Otherwise if a problem occurs with the projector, the following checks and measures are recommended before requesting repair.

If this does not resolve the problem, please contact your dealer or service company. They will tell you what warranty condition is applied.

Related messages

When some message appears, check and cope with it according to the following table. Although these messages will be automatically disappeared around several minutes, it will be reappeared every time the power is turned on.

Message

Description

There is no input signal.

Please confirm the signal input connection, and the status of the signal source.

The USB TYPE B port is selected as the picture input source even if MOUSE is selected for USB TYPE B (￿55). Select USB DISPLAY in the dialog to project the picture input to the USB TYPE B port. In this case, you cannot use the simple mouse and keyboard function. Otherwise select other port for picture input.

Projector is waiting for an image file.

Check the hardware connection, settings on the projector and network-related settings.

The computer-Projector network connection might be disconnected. Please re-connect using “Connect button” of the “LiveViewer”. (￿Using the “LiveViewer” in the User's Manual - Network Guide)

The horizontal or vertical frequency of the input signal is not within the specified range.

Please confirm the specs for your projector or the signal source specs.

An improper signal is input.

Please confirm the specs for your projector or the signal source specs.

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Contents Trademark acknowledgment About this manualThank you for purchasing this projector Contents Checking the contents of package FeaturesProjector Part namesAudio IN1 port Control panel and Lens adjustersRear panel 10 ~ LAN port Control portSTANDBY/ON button Remote controlDown button Volume + button Computer buttonCP-X4021N, CP-X5021N Setting upArrangement Projection Screen height Distance CP-WX4021N1610 Screen Projection Screen height Size DistanceDo not place the projector on a metal stand About Plug-and-Play capability Connecting with your devicesComputer Connecting with your devicesDevice Computer Access pointUSB StorageDigital VCR/DVD/Blu-ray Disc player Video Device Speakers Monitor Microphone Wired System Remote Control OptionalMicrophone function Anti-theft chain or wire Security bar Security slot Connecting to a power supplyUsing the security bar and slot Power cordHitachi MAXELL, Part No.LR6 or R6P Remote controlInstalling the batteries About the remote control signalUsing as a simple PC mouse & keyboard Changing the frequency of remote control signalTurning off the power Power on/offTurning on the power Temporarily muting the sound Adjusting the volumeSelecting an input signal OperatingMY Source Press the MY Source / DOC. Camera button onComputer button Video buttonSelecting an aspect ratio Searching an input signalFor a computer signal For an Hdmi signalAdjusting the projector’s elevator Vertical Adjusting the lensFocus ring Zoom ring Lock Horizontal adjuster lock HorizontalAdjusting the position Using the automatic adjustment featureAuto Correcting the distortionPerfect FIT Magnify ON/OFF button Using the magnify featureBlank button Temporarily freezing the screenTemporarily blanking the screen Freeze buttonAdvanced Menu Using the menu functionEasy Menu Indication Meaning Indication in OSD On Screen DisplayKeystone Picture ModeAspect Auto KeystoneFilter Time ECO ModeReset MirrorGamma Picture menuBrightness ContrastTint Color TempColor SAVE-1, SAVE-2, SAVE-3, SAVE-4 SharpnessPresentation Theater OFF Active IrisImage menu For a computer signalFor an Hdmi signal USB Type B or Hdmi port PositionExecute PhaseAuto Adjust SizeVideo NR Input menuTV Film OFF High MID LOWHdmi Range Video FormatHdmi Format On OFF Auto Sync on G OFFComputer Frame LockResolution Setup menu Normal Hinvert Vinvert H&VINVERT Auto ECO ModeNormal ECO Normal Saving Audio Source VolumeAudio menu SpeakerMIC Level MIC VolumeHdmi Audio Start UP Screen menuEnglish Français Deutsch Español BlankMyScreen registration is finished Capturing error has occurred. Please try againMyScreen Invalid Scan Freq MyScreen LockNo Input is Detected Sync is OUT of RangeSource Name Test Pattern DOT-LINE1 DOT-LINE2 DOT-LINE3 TemplateChannel Description Closed CaptionDisplay ModeAuto Direct PowerOption menu Auto SearchUSB Type B Auto PowerOFF Air filter Cancel OKLamp Time MY Button Video S-VIDEO Component Hdmi USB Type B Computer IN1 Computer IN2 LAN USB Type aFilter Message ServiceFAN Speed Ghost1NORMAL 2HIGH Control Panel Remote ControlKEY Lock Remote FreqParity Serial SettingsCommunication Type Baud RateStack Response Limit TimeTransmission Method Information Factory ResetDynamic Host Configuration Protocol Setup DhcpNetwork menu Subnet DefaultSetup Gateway IP AddressProjector Name AMX D.D MY ImagePresentation QuitUser Name Multi PCGuide Security PasswordSecurity menu Enter the Security menuMyScreen Turning on the MyScreen PasswordTurning off the MyScreen Password If you have forgotten your PIN code PIN LockTurning on the PIN Lock Turning off the PIN LockTurning off the Transition Detector Transition DetectorTurning on the Transition Detector Turning off the MY Text Password MY Text PasswordTurning on the MY Text Password Stack Lock IndicatorMY Text WritingSupported format Presentation toolsPC-LESS Presentation Supported storage mediaThumbnail mode Enter Input Operating by buttons or keysButton operation DownOperating by the menu on the Thumbnail screen This file seems to be broken or not supported format Full Screen Mode Slideshow mode Return Playlist USB Display Right-Click menu Options window Type number DT01171 Replacing the lamp MaintenanceReplacing the lamp Lamp warning High Voltage High Temperature High PressureType number MU06641 Filter unit Cleaning and replacing the air filterCleaning and replacing the air filter Maxell , part number CR2032 or CR2032H Replacing the internal clock batteryCaring for the lens Caring for the cabinet and remote controlOther care Inside of the projectorRelated messages TroubleshootingThere is no input signal An improper signal is inputButton operation is not available Internal temperature is risingPower Lamp Temp Regarding the indicator lampsShutting the projector down Resetting all settingsPower Lamp Temp indicator indicator indicator Description Phenomenon Cases not involving a machine defect Signal source does not correctly workBrightness is adjusted to an extremely low level Signal cables are not correctly connectedVolume is adjusted to an extremely low level Audio SOURCE/SPEAKER setting is not correctFreeze function is working Color settings are not correctly adjustedColor Space setting is not suitable Frame Lock function cannot work on the current Input signalSet to Network Bridge Computer cannot start up in the current hardwareSaving function is working Communication Type for the Control port isEnd User License Agreement for the Projector Software Specifications