Message Descriptions | Property Management System - Communication Interface |
Room Recovery (Model 90)
These messages are used by the PMS to update the database in the Model 90 version after a failure recovery. These messages will usually only be sent if requested by the NEAX using the Nop Test Recover Answer message. However, the PMS may, if necessary, initiate a recovery with a direct request from the NEAX.
Before any recovery messages can be sent, the PMS must first send a Recovery Start Report message. After all information about rooms has been sent by recovery messages, a Recovery End Report message must be sent. Both of these messages are defined in the Data Link Maintenance section.
•Room Data Report
•Guest Room Secretary Telephone
•Connecting Room
•Message Status Report
•Wake Up
Direct Data Entry (Model 90)
These messages are used to send numeric information from the NEAX to the PMS. An employee provides this information by entering an access code at a guest room telephone. Then the NEAX captures all numeric input following the access code and sends the digits to the PMS.
The NEAX expects to receive a response to this message within 30 seconds. If no response is sent, or a Negative Answer is received, a reorder tone will be heard. If a Positive Answer is received, the NEAX will recognize that the information has been entered successfully and the service set tone will be heard.
•Direct Data Entry
•Direct Data Entry Negative Answer
•Direct Data Entry Positive Answer
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