Lexmark 3400 Series KnowledgeBase, Click customer support, Click Technical Support, Customer care

Page 11

Description	Where to find
KnowledgeBase	Visit our Web site at www.lexmark.com.
The KnowledgeBase is a searchable database that	1	Click customer support.
gives you information such as troubleshooting your	2	Click Technical Support.
printer and printing ideas.	3	Select your printer family.
	3	Select your printer family.
	4	Select your printer model.
	5	Type a term to search, or click one of the links.

Customer care	Visit our Web site at www.lexmark.com.
This area gives you access to technical support,	1	Click customer support.
publications, warranty status, drivers and downloads,	2	Select the link for the information you need.
and rebates and promotions; tells you how to find a
retail location near you, contact a sales representative,
register your printer, and check order status; and gives
information about parts, service providers, and safety.

Ordering supplies	Visit our Web site at www.lexmark.com.
You can order supplies such as cartridges and paper	1	Click Products & Supplies.
from our Web site.	2	Click Supplies.
	3	Select the link for the information you need.

Limited Warranty information	To view the limitations and conditions of this limited
Lexmark International, Inc. furnishes a limited warranty	warranty, see the Statement of Limited Warranty included
that this printer will be free of defects in material and	with this unit or set forth at www.lexmark.com.
workmanship for a period of 12 months after the original	1	Click customer support.
date of purchase.	2	Click Warranty Information.
	3	Click Statement of Limited Warranty for Inkjet &
		All-In-One Printers.
	4	Scroll through the Web page to view the warranty.

Customer support

Description	Where to find
Telephone support	Call us at (800) 332-4120.
	Monday–Friday (8:00 AM–11:00 PM EST)
	Saturday (Noon–6:00 PM EST)
	Note: Phone number and support times may change without
	notice.

E-mail support	For e-mail support, visit our Web site: www.lexmark.com.
	1	Click customer support.
	2	Click Technical Support.
	3	Select your printer family.
	4	Select your printer model.
	5	From the Support Tools section, click e-Mail Support.
	6	Complete the form, and then click Submit Request.

11

Image 11

Contents Series All-In-One Safety information Contents Working with photos Faxing Scan troubleshooting Please remove your camera to use your memory card Page Description Where to findClick View Users Guide including Setup Troubleshooting Finding information about the printerDescription Where to find KnowledgeBase Limited Warranty informationClick Warranty Information Click Statement of Limited Warranty for InkjetWeb site Checking the box contents Setting up the printerUse Learning about the printerUnderstanding the parts of the printer Press Using the control panel buttons and menusUsing the control panel Menu item Action Using the Copy menuUsing the Photo Card menu Navigating the control panel menusMenu item Action Learning about the software Using the printer softwareUsing the Imaging Studio Click Details Select All-In-One Center Using the All-In-One CenterUsing the Scanning & Copying tab Opening the All-In-One CenterUsing the Saved Images tab From this tab You can Using the Solution CenterUsing the Maintain/Troubleshoot link Select Solution CenterOpening Print Properties Using Print PropertiesUsing the Save Settings menu Using the Print Properties tabs Using the Photo EditorUsing the I Want To menu Using the Options menuFrom this section You can Using the Web ToolbarClick File Œ Save as Using Fast Pics Load up to Make sure Loading paper and original documentsLoading paper Loading various paper typesLoad up to Make sure Load up to Make sure Load up to Loading original documents on the scanner glassPrinting a Web PrintingChanging the paper type Printing a documentClick Print Now Printing cardsPrinting photos or images from a Web Printing transparencies Printing envelopesSelect the Print Last Page First check box Printing collated copiesPrinting multiple pages on one sheet Collated Not collatedPrinting the last page first reverse page order Slot Memory card Working with photosRetrieving and managing photos Inserting a memory cardClick Save Photos to PC Browsing and selecting photos stored on the computerTransferring digital photos to a computer Click Browse Photos Click Show Folders Printing photosClick Print Album Click Show Folders Printing photos stored on a memory card using Fast PicsPrinting photos from a digital camera using Dpof Click View and Print PhotosAdding text captions to a photo Customizing photosCreating and printing a scrapbook or album Page Copying 4 x 6 photos CopyingMaking a copy Specifying the size of paper loaded Customizing copy settingsSetting the copy quality Enlarging or reducing an imageRepeating an image on one page using the computer Click Scan Now ScanningScanning an item Scanning a text-only documentSaving a scanned image Customizing scan settingsScanning a text and graphics document Scanning documents or images for e-mailing Click See More Scan SettingsClick Display Advanced Scan Settings Advanced Scan Settings tabs OptionsScanning images for editing Scanning text for editingScanning clear images from magazines or newspapers Click Scan and send a fax Click Preview Now Sending a fax using the softwareReceiving a fax using the software FaxingClick Receive a fax or view settings/history Removing a used print cartridge Installing a print cartridgeMaintaining the printer Changing a print cartridgePage Improving print quality Aligning the print cartridge using the computerCleaning the print cartridge nozzles Achieving better print qualityWiping the print cartridge nozzles and contacts Ordering supplies Cleaning the scanner glassUsing genuine Lexmark print cartridges Preserving the print cartridgeRecycling Lexmark products Refilling a print cartridgeSoftware does not install TroubleshootingSetup troubleshooting Power button is not litDoes not print Page Cannot print from digital camera using PictBridge Print troubleshootingPoor text and graphic quality Print speed is slow Poor quality at the edgesCopy troubleshooting Scanner does not respond Scan troubleshootingPartial document or photo copies Poor scanned image quality Scan was not successfulScanning takes too long or freezes the computer Cannot scan to an application Fax troubleshootingTips for faxing using the Imaging Studio Partial document or photo scansPaper jam in the printer Jams and misfeeds troubleshootingCannot print a fax or received fax has poor print quality Received fax is blankBanner paper jams Paper or specialty media misfeedsPrinter does not feed paper, envelopes, or specialty media Memory card cannot be inserted Memory card troubleshootingNothing happens when a memory card is inserted Error messages on displayAlignment problem Error messagesClear the paper jam Load paper Only one device or media card is allowed Removing and reinstalling the softwarePage Trademarks Avis de conformité aux normes de l’industrie du Canada European Community EC directives conformityIndustry Canada compliance statement Meter average sound pressure, dBA Power consumptionProduct power consumption Mode Description Power consumption WattsTotal energy usage Statement of Limited WarrantyPower Saver Off modeExtent of limited warranty Limited warranty serviceAdditional rights Limitation of liabilityIndex Memory cards 36 PictBridge-enabled digital camera