Lexmark 3400 Series manual Fax troubleshooting, Partial document or photo scans

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4Click Scan.

The All-In-One Center appears with the Scanning & Copying tab expanded.

5From the Select Scan Quality section, select another DPI setting.

6Click Scan Now.

See “Improving print quality” on page 54.

If you are copying or scanning from a newspaper, magazine, or glossy paper, see “Scanning clear images from magazines or newspapers” on page 49.

If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

Place the document facedown on the scanner glass.

Partial document or photo scans

Make sure the document or photo is loaded correctly on the scanner glass.

Make sure the paper size being used matches the size you selected.

Cannot scan to an application

1From the Selected Application Does Not Support Multiple Pages dialog, click Cancel.

2From the All-In-One Center Scanning & Copying tab, choose a different application from the “Send scanned image to” menu.

3Scan the document.

Fax troubleshooting

Tips for faxing using the Imaging Studio

If you are faxing using the Imaging Studio, make sure:

•The printer is connected to a computer that is equipped with a fax modem.

•The computer is connected to a working phone line.

•Both the printer and the computer are turned on.

For additional help when you are using a fax application, see the documentation that came with the fax application.

Cannot send or receive a fax

If an error message appears, follow the instructions on the error message dialog.

Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.

If the telephone line is being used by another device, wait until the other device is finished before sending a fax.

Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting.

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Contents Series All-In-One Safety information Contents Working with photos Faxing Scan troubleshooting Please remove your camera to use your memory card Page Description Where to findClick View Users Guide including Setup Troubleshooting Finding information about the printerDescription Where to find KnowledgeBase Limited Warranty informationClick Warranty Information Click Statement of Limited Warranty for InkjetWeb site Checking the box contents Setting up the printerUnderstanding the parts of the printer Learning about the printerUse Using the control panel Using the control panel buttons and menusPress Menu item Action Using the Copy menuUsing the Photo Card menu Navigating the control panel menusMenu item Action Using the Imaging Studio Using the printer softwareLearning about the software Click Details Select All-In-One Center Using the All-In-One CenterUsing the Scanning & Copying tab Opening the All-In-One CenterUsing the Saved Images tab From this tab You can Using the Solution CenterUsing the Maintain/Troubleshoot link Select Solution CenterUsing the Save Settings menu Using Print PropertiesOpening Print Properties Using the Print Properties tabs Using the Photo EditorUsing the I Want To menu Using the Options menuClick File Œ Save as Using the Web ToolbarFrom this section You can Using Fast Pics Load up to Make sure Loading paper and original documentsLoading paper Loading various paper typesLoad up to Make sure Load up to Make sure Load up to Loading original documents on the scanner glassPrinting a Web PrintingChanging the paper type Printing a documentPrinting photos or images from a Web Printing cardsClick Print Now Printing transparencies Printing envelopesSelect the Print Last Page First check box Printing collated copiesPrinting multiple pages on one sheet Collated Not collatedPrinting the last page first reverse page order Slot Memory card Working with photosRetrieving and managing photos Inserting a memory cardTransferring digital photos to a computer Browsing and selecting photos stored on the computerClick Save Photos to PC Click Browse Photos Click Show Folders Printing photosClick Print Album Click Show Folders Printing photos stored on a memory card using Fast PicsPrinting photos from a digital camera using Dpof Click View and Print PhotosCreating and printing a scrapbook or album Customizing photosAdding text captions to a photo Page Making a copy CopyingCopying 4 x 6 photos Specifying the size of paper loaded Customizing copy settingsSetting the copy quality Enlarging or reducing an imageRepeating an image on one page using the computer Click Scan Now ScanningScanning an item Scanning a text-only documentScanning a text and graphics document Customizing scan settingsSaving a scanned image Scanning documents or images for e-mailing Click See More Scan SettingsClick Display Advanced Scan Settings Advanced Scan Settings tabs OptionsScanning images for editing Scanning text for editingScanning clear images from magazines or newspapers Click Scan and send a fax Click Preview Now Sending a fax using the softwareReceiving a fax using the software FaxingClick Receive a fax or view settings/history Removing a used print cartridge Installing a print cartridgeMaintaining the printer Changing a print cartridgePage Improving print quality Aligning the print cartridge using the computerCleaning the print cartridge nozzles Achieving better print qualityWiping the print cartridge nozzles and contacts Ordering supplies Cleaning the scanner glassUsing genuine Lexmark print cartridges Preserving the print cartridgeRecycling Lexmark products Refilling a print cartridgeSoftware does not install TroubleshootingSetup troubleshooting Power button is not litDoes not print Page Cannot print from digital camera using PictBridge Print troubleshootingPoor text and graphic quality Print speed is slow Poor quality at the edgesCopy troubleshooting Partial document or photo copies Scan troubleshootingScanner does not respond Scanning takes too long or freezes the computer Scan was not successfulPoor scanned image quality Cannot scan to an application Fax troubleshootingTips for faxing using the Imaging Studio Partial document or photo scansPaper jam in the printer Jams and misfeeds troubleshootingCannot print a fax or received fax has poor print quality Received fax is blankPrinter does not feed paper, envelopes, or specialty media Paper or specialty media misfeedsBanner paper jams Memory card cannot be inserted Memory card troubleshootingNothing happens when a memory card is inserted Error messages on displayAlignment problem Error messagesClear the paper jam Load paper Only one device or media card is allowed Removing and reinstalling the softwarePage Trademarks Industry Canada compliance statement European Community EC directives conformityAvis de conformité aux normes de l’industrie du Canada Meter average sound pressure, dBA Power consumptionProduct power consumption Mode Description Power consumption WattsTotal energy usage Statement of Limited WarrantyPower Saver Off modeExtent of limited warranty Limited warranty serviceAdditional rights Limitation of liabilityIndex Memory cards 36 PictBridge-enabled digital camera