Lexmark 3400 Series manual Using the Solution Center, Using the Maintain/Troubleshoot link

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Using the Maintain/Troubleshoot link

The Maintain/Troubleshoot link provides you with direct links to the Solution Center.

1Click Start Programs or All Programs Lexmark 3400 Series.

2Select All-In-One Center.

3Click Maintain/Troubleshoot.

4Select from these topics:

•Maintain or fix quality problems

•Troubleshoot problems

•Device status and ink level

•More printing ideas and how to's

•Contact information

•Advanced

•View the software version and copyright information

Using the Solution Center

The Solution Center provides help, as well as information about the printer status and ink level.

To open the Solution Center, use one of these methods:

Method 1			Method 2
From the desktop, double-click the Imaging Studio			1 Click Start Programs or All Programs
icon, and then click the Maintain/Troubleshoot button.			Lexmark 3400 Series.
			2 Select Solution Center.

The Solution Center consists of six tabs:

From this tab	You can
Printer Status (Main dialog)	•	View the status of the printer. For example, while printing, the
		status of the printer is Busy Printing.
	•	View the ink level of the print cartridge.

How To	Learn how to:
	•	Print, scan, copy, and fax.
	•	Find and change settings.
	•	Use basic features.
	• Print projects such as banners, photos, envelopes, cards, iron-on
		transfers, and transparencies.
	•	Find the electronic guide for more information.

Troubleshooting	•	Learn tips about the current status.
	•	Solve printer problems.

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Contents Series All-In-One Safety information Contents Working with photos Faxing Scan troubleshooting Please remove your camera to use your memory card Page Finding information about the printer Where to findClick View Users Guide including Setup Troubleshooting DescriptionDescription Where to find Click Statement of Limited Warranty for Inkjet Limited Warranty informationClick Warranty Information KnowledgeBaseWeb site Setting up the printer Checking the box contentsUnderstanding the parts of the printer Learning about the printerUse Using the control panel Using the control panel buttons and menusPress Navigating the control panel menus Using the Copy menuUsing the Photo Card menu Menu item ActionMenu item Action Using the Imaging Studio Using the printer softwareLearning about the software Click Details Opening the All-In-One Center Using the All-In-One CenterUsing the Scanning & Copying tab Select All-In-One CenterUsing the Saved Images tab Select Solution Center Using the Solution CenterUsing the Maintain/Troubleshoot link From this tab You canUsing the Save Settings menu Using Print PropertiesOpening Print Properties Using the Options menu Using the Photo EditorUsing the I Want To menu Using the Print Properties tabsClick File Œ Save as Using the Web ToolbarFrom this section You can Using Fast Pics Loading various paper types Loading paper and original documentsLoading paper Load up to Make sureLoad up to Make sure Load up to Make sure Loading original documents on the scanner glass Load up toPrinting a document PrintingChanging the paper type Printing a WebPrinting photos or images from a Web Printing cardsClick Print Now Printing envelopes Printing transparenciesCollated Not collated Printing collated copiesPrinting multiple pages on one sheet Select the Print Last Page First check boxPrinting the last page first reverse page order Inserting a memory card Working with photosRetrieving and managing photos Slot Memory cardTransferring digital photos to a computer Browsing and selecting photos stored on the computerClick Save Photos to PC Printing photos Click Browse Photos Click Show FoldersClick View and Print Photos Printing photos stored on a memory card using Fast PicsPrinting photos from a digital camera using Dpof Click Print Album Click Show FoldersCreating and printing a scrapbook or album Customizing photosAdding text captions to a photo Page Making a copy CopyingCopying 4 x 6 photos Enlarging or reducing an image Customizing copy settingsSetting the copy quality Specifying the size of paper loadedRepeating an image on one page using the computer Scanning a text-only document ScanningScanning an item Click Scan NowScanning a text and graphics document Customizing scan settingsSaving a scanned image Advanced Scan Settings tabs Options Click See More Scan SettingsClick Display Advanced Scan Settings Scanning documents or images for e-mailingScanning text for editing Scanning images for editingScanning clear images from magazines or newspapers Faxing Sending a fax using the softwareReceiving a fax using the software Click Scan and send a fax Click Preview NowClick Receive a fax or view settings/history Changing a print cartridge Installing a print cartridgeMaintaining the printer Removing a used print cartridgePage Achieving better print quality Aligning the print cartridge using the computerCleaning the print cartridge nozzles Improving print qualityWiping the print cartridge nozzles and contacts Preserving the print cartridge Cleaning the scanner glassUsing genuine Lexmark print cartridges Ordering suppliesRefilling a print cartridge Recycling Lexmark productsPower button is not lit TroubleshootingSetup troubleshooting Software does not installDoes not print Page Print troubleshooting Cannot print from digital camera using PictBridgePoor text and graphic quality Poor quality at the edges Print speed is slowCopy troubleshooting Partial document or photo copies Scan troubleshootingScanner does not respond Scanning takes too long or freezes the computer Scan was not successfulPoor scanned image quality Partial document or photo scans Fax troubleshootingTips for faxing using the Imaging Studio Cannot scan to an applicationReceived fax is blank Jams and misfeeds troubleshootingCannot print a fax or received fax has poor print quality Paper jam in the printerPrinter does not feed paper, envelopes, or specialty media Paper or specialty media misfeedsBanner paper jams Error messages on display Memory card troubleshootingNothing happens when a memory card is inserted Memory card cannot be insertedError messages Alignment problemClear the paper jam Load paper Removing and reinstalling the software Only one device or media card is allowedPage Trademarks Industry Canada compliance statement European Community EC directives conformityAvis de conformité aux normes de l’industrie du Canada Mode Description Power consumption Watts Power consumptionProduct power consumption Meter average sound pressure, dBAOff mode Statement of Limited WarrantyPower Saver Total energy usageLimited warranty service Extent of limited warrantyLimitation of liability Additional rightsIndex Memory cards 36 PictBridge-enabled digital camera