Lexmark 3400 Series Scan was not successful, Scanning takes too long or freezes the computer

Page 66

dSelect your printer model.

eSelect your operating system.

fSelect the file you want to download, and then follow the directions on the computer screen.

Scan was not successful

1Check the USB cable for any obvious damage.

2Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol.

3Firmly plug the square end of the USB cable into the back of the printer.

Turn off and then restart your computer.

1Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 74.

2If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

aIn all countries or regions except the United States, select your country or region.

bClick the links for drivers or downloads.

cSelect your printer family.

dSelect your printer model.

eSelect your operating system.

fSelect the file you want to download, and follow the directions on the computer screen.

Scanning takes too long or freezes the computer

Close all programs not being used.

To change the scanning resolution to a lower value:

1Click Start Programs or All Programs Lexmark 3400 Series.

2Select All-In-One Center.

3From the Scan area, click See More Scan Settings.

4Click Display Advanced Scan Settings.

5From the Select Scan Resolution menu, select a lower number.

Poor scanned image quality

If an error message is displayed, see “Error messages” on page 71.

If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

To adjust the quality of a scan:

1Make sure the printer is connected to a computer, and both the printer and the computer are on.

2Load an original document facedown on the scanner glass.

3From the desktop, double-click the Imaging Studio icon.

66

Image 66

Contents Series All-In-One Safety information Contents Working with photos Faxing Scan troubleshooting Please remove your camera to use your memory card Page Finding information about the printer Where to findClick View Users Guide including Setup Troubleshooting DescriptionDescription Where to find Click Statement of Limited Warranty for Inkjet Limited Warranty informationClick Warranty Information KnowledgeBaseWeb site Setting up the printer Checking the box contentsLearning about the printer Understanding the parts of the printerUse Using the control panel buttons and menus Using the control panelPress Navigating the control panel menus Using the Copy menuUsing the Photo Card menu Menu item ActionMenu item Action Using the printer software Using the Imaging StudioLearning about the software Click Details Opening the All-In-One Center Using the All-In-One CenterUsing the Scanning & Copying tab Select All-In-One CenterUsing the Saved Images tab Select Solution Center Using the Solution CenterUsing the Maintain/Troubleshoot link From this tab You canUsing Print Properties Using the Save Settings menuOpening Print Properties Using the Options menu Using the Photo EditorUsing the I Want To menu Using the Print Properties tabsUsing the Web Toolbar Click File Œ Save asFrom this section You can Using Fast Pics Loading various paper types Loading paper and original documentsLoading paper Load up to Make sureLoad up to Make sure Load up to Make sure Loading original documents on the scanner glass Load up toPrinting a document PrintingChanging the paper type Printing a WebPrinting cards Printing photos or images from a WebClick Print Now Printing envelopes Printing transparenciesCollated Not collated Printing collated copiesPrinting multiple pages on one sheet Select the Print Last Page First check boxPrinting the last page first reverse page order Inserting a memory card Working with photosRetrieving and managing photos Slot Memory cardBrowsing and selecting photos stored on the computer Transferring digital photos to a computerClick Save Photos to PC Printing photos Click Browse Photos Click Show FoldersClick View and Print Photos Printing photos stored on a memory card using Fast PicsPrinting photos from a digital camera using Dpof Click Print Album Click Show FoldersCustomizing photos Creating and printing a scrapbook or albumAdding text captions to a photo Page Copying Making a copyCopying 4 x 6 photos Enlarging or reducing an image Customizing copy settingsSetting the copy quality Specifying the size of paper loadedRepeating an image on one page using the computer Scanning a text-only document ScanningScanning an item Click Scan NowCustomizing scan settings Scanning a text and graphics documentSaving a scanned image Advanced Scan Settings tabs Options Click See More Scan SettingsClick Display Advanced Scan Settings Scanning documents or images for e-mailingScanning text for editing Scanning images for editingScanning clear images from magazines or newspapers Faxing Sending a fax using the softwareReceiving a fax using the software Click Scan and send a fax Click Preview NowClick Receive a fax or view settings/history Changing a print cartridge Installing a print cartridgeMaintaining the printer Removing a used print cartridgePage Achieving better print quality Aligning the print cartridge using the computerCleaning the print cartridge nozzles Improving print qualityWiping the print cartridge nozzles and contacts Preserving the print cartridge Cleaning the scanner glassUsing genuine Lexmark print cartridges Ordering suppliesRefilling a print cartridge Recycling Lexmark productsPower button is not lit TroubleshootingSetup troubleshooting Software does not installDoes not print Page Print troubleshooting Cannot print from digital camera using PictBridgePoor text and graphic quality Poor quality at the edges Print speed is slowCopy troubleshooting Scan troubleshooting Partial document or photo copiesScanner does not respond Scan was not successful Scanning takes too long or freezes the computerPoor scanned image quality Partial document or photo scans Fax troubleshootingTips for faxing using the Imaging Studio Cannot scan to an applicationReceived fax is blank Jams and misfeeds troubleshootingCannot print a fax or received fax has poor print quality Paper jam in the printerPaper or specialty media misfeeds Printer does not feed paper, envelopes, or specialty mediaBanner paper jams Error messages on display Memory card troubleshootingNothing happens when a memory card is inserted Memory card cannot be insertedError messages Alignment problemClear the paper jam Load paper Removing and reinstalling the software Only one device or media card is allowedPage Trademarks European Community EC directives conformity Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Mode Description Power consumption Watts Power consumptionProduct power consumption Meter average sound pressure, dBAOff mode Statement of Limited WarrantyPower Saver Total energy usageLimited warranty service Extent of limited warrantyLimitation of liability Additional rightsIndex Memory cards 36 PictBridge-enabled digital camera