Lexmark 3400 Series Print troubleshooting, Cannot print from digital camera using PictBridge

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dSelect your printer model.

eSelect your operating system.

fSelect the file you want to download, and then follow the directions on the computer screen.

Cannot print from digital camera using PictBridge

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera documentation.

1Disconnect the camera.

2Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to determine whether it is PictBridge-enabled.

Use only the USB cable that came with the camera.

Remove the memory card from the printer.

The printer can only read one media device at a time.

If an error message appears on the display, see “Error messages” on page 71.

Print troubleshooting

Improving print quality

If you are not satisfied with the print quality of a document, make sure you:

•Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images.

•Make sure the glossy or printable side faces you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

•Use a paper that is a heavier weight or bright white.

•Select a higher print quality.

If the document still does not have the print quality you want, follow these steps:

1Align the print cartridge. For more information, see “Aligning the print cartridge using the computer” on page 54.

If print quality has not improved, continue to step 2.

2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 54. If print quality has not improved, continue to step 3.

3Remove and reinsert the print cartridge. For more information, see “Removing a used print cartridge” on page 52 and “Installing a print cartridge” on page 52.

If print quality has not improved, continue to step 4.

4Wipe the print cartridge nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 55.

If print quality is still not satisfactory, replace the print cartridge. For more information, see “Ordering supplies” on page 56.

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Contents Series All-In-One Safety information Contents Working with photos Faxing Scan troubleshooting Please remove your camera to use your memory card Page Click View Users Guide including Setup Troubleshooting Where to findFinding information about the printer DescriptionDescription Where to find Click Warranty Information Limited Warranty informationClick Statement of Limited Warranty for Inkjet KnowledgeBaseWeb site Checking the box contents Setting up the printerUnderstanding the parts of the printer Learning about the printerUse Using the control panel Using the control panel buttons and menusPress Using the Photo Card menu Using the Copy menuNavigating the control panel menus Menu item ActionMenu item Action Using the Imaging Studio Using the printer softwareLearning about the software Click Details Using the Scanning & Copying tab Using the All-In-One CenterOpening the All-In-One Center Select All-In-One CenterUsing the Saved Images tab Using the Maintain/Troubleshoot link Using the Solution CenterSelect Solution Center From this tab You canUsing the Save Settings menu Using Print PropertiesOpening Print Properties Using the I Want To menu Using the Photo EditorUsing the Options menu Using the Print Properties tabsClick File Œ Save as Using the Web ToolbarFrom this section You can Using Fast Pics Loading paper Loading paper and original documentsLoading various paper types Load up to Make sureLoad up to Make sure Load up to Make sure Load up to Loading original documents on the scanner glassChanging the paper type PrintingPrinting a document Printing a WebPrinting photos or images from a Web Printing cardsClick Print Now Printing transparencies Printing envelopesPrinting multiple pages on one sheet Printing collated copiesCollated Not collated Select the Print Last Page First check boxPrinting the last page first reverse page order Retrieving and managing photos Working with photosInserting a memory card Slot Memory cardTransferring digital photos to a computer Browsing and selecting photos stored on the computerClick Save Photos to PC Click Browse Photos Click Show Folders Printing photosPrinting photos from a digital camera using Dpof Printing photos stored on a memory card using Fast PicsClick View and Print Photos Click Print Album Click Show FoldersCreating and printing a scrapbook or album Customizing photosAdding text captions to a photo Page Making a copy CopyingCopying 4 x 6 photos Setting the copy quality Customizing copy settingsEnlarging or reducing an image Specifying the size of paper loadedRepeating an image on one page using the computer Scanning an item ScanningScanning a text-only document Click Scan NowScanning a text and graphics document Customizing scan settingsSaving a scanned image Click Display Advanced Scan Settings Click See More Scan SettingsAdvanced Scan Settings tabs Options Scanning documents or images for e-mailingScanning images for editing Scanning text for editingScanning clear images from magazines or newspapers Receiving a fax using the software Sending a fax using the softwareFaxing Click Scan and send a fax Click Preview NowClick Receive a fax or view settings/history Maintaining the printer Installing a print cartridgeChanging a print cartridge Removing a used print cartridgePage Cleaning the print cartridge nozzles Aligning the print cartridge using the computerAchieving better print quality Improving print qualityWiping the print cartridge nozzles and contacts Using genuine Lexmark print cartridges Cleaning the scanner glassPreserving the print cartridge Ordering suppliesRecycling Lexmark products Refilling a print cartridgeSetup troubleshooting TroubleshootingPower button is not lit Software does not installDoes not print Page Cannot print from digital camera using PictBridge Print troubleshootingPoor text and graphic quality Print speed is slow Poor quality at the edgesCopy troubleshooting Partial document or photo copies Scan troubleshootingScanner does not respond Scanning takes too long or freezes the computer Scan was not successfulPoor scanned image quality Tips for faxing using the Imaging Studio Fax troubleshootingPartial document or photo scans Cannot scan to an applicationCannot print a fax or received fax has poor print quality Jams and misfeeds troubleshootingReceived fax is blank Paper jam in the printerPrinter does not feed paper, envelopes, or specialty media Paper or specialty media misfeedsBanner paper jams Nothing happens when a memory card is inserted Memory card troubleshootingError messages on display Memory card cannot be insertedAlignment problem Error messagesClear the paper jam Load paper Only one device or media card is allowed Removing and reinstalling the softwarePage Trademarks Industry Canada compliance statement European Community EC directives conformityAvis de conformité aux normes de l’industrie du Canada Product power consumption Power consumptionMode Description Power consumption Watts Meter average sound pressure, dBAPower Saver Statement of Limited WarrantyOff mode Total energy usageExtent of limited warranty Limited warranty serviceAdditional rights Limitation of liabilityIndex Memory cards 36 PictBridge-enabled digital camera