Lexmark 4445, 4433 manual Software did not install, Make Sure Your Operating System Is Supported

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Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software.

These are some other possible solutions. Try one or more of the following:

MAKE SURE YOUR OPERATING SYSTEM IS SUPPORTED

The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3 or later, and Mac OS X version 10.3 or later.

CHECK THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol.

RECONNECT THE POWER SUPPLY

1Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

3Gently remove the power supply from the printer.

4Reconnect the power supply to the printer.

5Plug the power cord into the wall outlet.

6Press to turn the printer on.

TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE

1Close all open programs.

2Disable any security programs.

3Do one of the following:

•In Windows Vista, click .

•In Windows XP and earlier, click Start.

4Click Computer or My Computer.

5Double-click the CD or DVD drive icon.

6If necessary, double-click setup.exe.

Troubleshooting

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Contents 2600 Series Users Guide January4433, 4445 Models Understanding the printer software ContentsSafety information Setting up the printerScanning TroubleshootingMaintaining the printer CopyingNotices IndexSAVE THESE INSTRUCTIONS Safety informationQuick Setup sheet Printed Networking Guide / Fax Guide IntroductionFinding information about the printer PublicationsWhere to find rest of world Limited WarrantyCustomer support Where to find North AmericaDate purchased Store where purchased Introduction Setting up the printer Bypassing security warnings during software installationSetting up the printer as a copier only 4 Extend the paper guides 5 Connect the power cord, and then make sure the power is on2 Remove all tape and packing material from all areas of the printer 3 Extend the paper exit tray, and then raise the paper support6 Open the printer, and then press down on the levers 10 Press and hold the button for three seconds 9 Close the printer, and then load paper13 Discard the alignment page Setting up the printer An alignment page prints11 Place the printed page on the scanner glass 12 Press the button Use the Understanding the parts of the printerConnect the printer to a power source Power supply with port USB portAccess the print cartridges Hold up the scanner unit Install, replace, or remove a print cartridgePress Using the printer control panelDetermine if the color print cartridge needs to be replaced CheckThe display The light The light Determine the number of copies to be printedUsing Macintosh Installing printer softwareInstalling the optional XPS driver Windows Vista users only Using Windows5 Click Have disk Using the Windows printer software2 Click  Computer 1 Click  Control PanelUsing the Macintosh printer software Lexmark Network Card Reader Lexmark Printer Utility Loading paper and original documents Loading paperLoading various paper types 10 envelopes 25 sheets of labels 50 transparencies Loading paper and original documents Loading original documents on the scanner glass 3 Close the top cover to avoid dark edges on the scanned image Printing Using WindowsUsing Macintosh b Click Properties, Preferences, Options, or Setup2 Click Properties, Preferences, Options, or Setup Printing multiple copies of a documentCollating printed copies Printing multiple pages on one sheet N-Up Printing the last page first reverse page orderb Click Settings  Printers Pausing print jobsUsing the printer folder in Windows Using the taskbar in Windowsb Click Control Panel Canceling print jobsUsing the printer control panel Using the printing status window of the printerPrinting photos using printer software Printing specialty documentsChoosing compatible specialty paper types c Select Lexmark Productivity Studio Printing envelopesPrinting labels Tips on loading label sheets Printing on custom-size paperSaving and deleting print settings 4 Click Profiles, and then click Save your current settingsPrinting other specialty documents Page Copying Making a copyCopying 4 x 6 photos Scanning original documents Canceling scan jobsUsing the printer control panel Scanning2 Double-click the printer icon 3 From the Progress dialog, click Cancel Scanning3 Click Lexmark Productivity Studio FaxingSending a fax Receiving a fax automatically5 Click the Ringing and Answering tab Installing print cartridges Maintaining the printerMaintaining print cartridges Removing a used print cartridge Using genuine Lexmark print cartridges Refilling print cartridges2 Click Report a non-Lexmark print cartridge Wiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzlesCleaning the scanner glass Cleaning the exterior of the printerPreserving the print cartridges Ordering supplies Ordering print cartridgesOrdering paper and other supplies Part number Recycling Lexmark productsLexmark Photo Paper Lexmark PerfectFinish Photo Paper USB cable Letter A4 4 x 6 in 10 x 15 cm Letter A4 4 x 6 in 10 x 15 cm LPower button is not lit TroubleshootingUsing the printer troubleshooting software Windows only Setup troubleshootingCHECK THE USB CONNECTION Software did not installRECONNECT THE POWER SUPPLY MAKE SURE YOUR OPERATING SYSTEM IS SUPPORTEDPage does not print Using WindowsCHECK POWER CHECK PRINTER DEFAULT AND PAUSE SETTINGSFor Mac OS X version 10.5 or later Using MacintoshIn Windows XP b Click Printers and Faxes In Windows3 Select Uninstall Removing and reinstalling the softwareDISCONNECT AND RECONNECT POWER SUPPLY REMOVE AND REINSTALL THE SOFTWAREEnabling the USB port in Windows a Click  Control Panel b Click System and Maintenance  Systemb Click Control Panel  Performance and Maintenance  System b Click Settings  Control Panel  SystemSolving printer power problems MAKE SURE THE PRINTER POWER SUPPLY IS ATTACHED CORRECTLYMAKE SURE THE PRINTER IS NOT IN SLEEP MODE 2009 Lexmark International, Inc. All rights reserved NoticesProduct information Edition noticeDirectory UNITED STATES GOVERNMENT RIGHTSTrademarks Licensing noticesHinweis zum GS-Zeichen Noise emission levels1-meter average sound pressure, dBA Waste from Electrical and Electronic Equipment WEEE directive Power consumptionProduct power consumption Temperature informationTotal energy usage LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTSPower Saver Off modePRINTER LICENSE AGREEMENT CARTRIDGE LICENSE AGREEMENTLEXMARK SOFTWARE LICENSE AGREEMENT Page Page ADOBE SYSTEMS INCORPORATED NOTICE European Community EC directives conformityIndustry Canada compliance statement MICROSOFT CORPORATION NOTICESAvis de conformité aux normes de l’industrie du Canada Regulatory notices for telecommunication terminal equipmentNotice to users of the US telephone network FCC requirements South Africa telecommunications notice Notice to users of the Canadian telephone networkAvis réservé aux utilisateurs du réseau téléphonique du Canada Using this product in Switzerland Notice to users of the New Zealand telephone networkUtilisation de ce produit en Suisse Notice to Users in the European Union Regulatory notices for wireless productsVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraIndustry Canada Canada Taiwan NCC RF notice statementIndustry Canada Canada Notice to users in the European Union Suomi Numerics Indexcanceling a scan 39 using the printer control Service Center 50 troubleshooting, setupLexmark products 49 WEEE statement