Lexmark Version 3.0 manual Printer prints blank pages, Laser forms are not lining up properly

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Printer prints blank pages

Symptom: MASTERFORM prints out extra blank pages.

Cause: Your margin settings are set too high.

If your margin settings are higher than the recom- mended settings (see page 107), the program may print additional blank pages.

Resolution/Workaround: To change your margin settings, complete all package information in the form-fill wizard as you would for generating a new package. When you arrive at the print preview, select Page Setup from the file menu.

After you have changed all four margins to the recommended settings listed on page 107, go back into Page Setup again under the file menu to verify that the program saved your changes.

If your margins revert from what you changed them to, your printer driver may not support a margin setting small enough. To correct this problem, you can try installing an alternative driver by following the directions listed below:

1.Double-click the Add Printer icon in the Printers window

2.Follow the instructions in the Add Printer wizard. Choose HP from the list of printer manufacturers and select the HP LaserJet III driver from the list.

3.When done, select the correct printer driver in MasterForm from clicking on the Page tab from the Page Setup screen in MasterForm. Click on Use Specific Printer, and click the Printer button to select your HP LaserJet III driver from the list, then click on the Margins tab again to change margins back to the recommended settings on each side by following the directions above.

Laser forms are not lining up properly

Symptom: When you print on the UPS laser shipping form, the information does not line up properly.

Cause: Your margins may not be set properly, and/or the fields on the form may be adjusted to print well on your printer.

Resolution/Workaround: For information on how to adjust the margins, see the chapter entitled Setting the Margins.

To adjust specific fields on the form, you will need to use the Nudge tool. You can find instructions on how to use the Nudge tool in the section titled Moving fields on the form: use the Nudge tool.

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Contents User’s Guide East Pine Street, Suite Seattle, WA Toll free Local Fax User’s GuideContents Getting Started Using Printing the Shipper’s Installation and Setup Introduction to Masterform General featuresProfessional and Military Edition Suites Installing Masterform for UPS Domestic EditionDownload New UPS Chemical Table feature Domestic or International? What’s my name & password?Structure of Masterform New shipping paper design for laser printers Where to install MasterformWhere to get forms Set up the System DSN connection Install the softwareTo manually set up the System DSN connection Sending your Masterform shipments to UPS OnLine WorldShipHazmat Confirm that Hazmat is now listed, then click OK Specify a hazmat package in WorldShip Send hazmat shipping paper data to WorldShipTo specify a hazmat package in WorldShip Deleting HAZMAT/DG recordsSupport and Resources By Phone Technical Support and Contact InformationVia E-mail Online InfoLabelmaster Software Hardware Recommendations Other ContactsDOT Contact Remember Chemical table resourcesTemplates Managing Templates and AddressesAddresses File ExtensionsMasterform Setup Accounts Masterform SetupSave template by default Bypass Authorization ScreenPackage Label Warning Allow Proper Shipping Name editsShipping under multiple accounts To add users to the list Security Defining user names and passwordsHow log book numbers work Why are my log book numbers repeating?To Save a Template Making, naming, and saving templatesWhen should I use templates? What is a template?What should I name my template? How do I reenter a saved template?Working with templates To select the Edit PSN option Deleting templatesEditing the proper shipping name PSN Confirming the labels required for your package Using an Exemption Packaging numberPre-printing forms for future use Turning off the Labels Required field warningFeatures and Options To read a note Writing notes insideTo write a note Entering addresses in the Address Book Prepare your data Import Excel or Access address data to the Address BookFormat your address data into columns with these exact names Import your data into the upsAddress tableSelect Get External Data Import from the File menu To export addresses from Masterform Exporting addresses from the Address BookSelect how you want to save the table To set a default field value Setting default field valuesTo remove a default field value Saving multiple field valuesViewing the regulations Form-Fill Wizard Step by Step Choose a template and a form type to begin Screen 1 Shipment TemplateScreen 4 Proper Shipping Name Screen 2 Shipper InformationScreen 3 Shipment Information Screen 5 The Chemical Table Screen 7 Print Preview Screen 6 Ground or Air ShipmentQuantity and Unit of Measure UOM Limitations Add up to three materialsPrint Preview you can Screen 8 Print and Save Shipment TemplatePrinting the Hazardous Materials Shipping Paper Form 1 Hazmat Shipping Paper General Printing OverviewForm 2 Shipper’s Certification PrintersCreating a custom paper size tractor Installing a printerSelect the option Use Specific Printer To manually create a custom paper size Windows 9567 in 800 To manually create a custom paper size Windows NTSuggested printer drivers Changing the printer driverTo change to the Epson driver Changing the Emulation Mode on the printer tractorTo change the Emulation Mode on an Okidata 320/321 Setting the MarginsIf you are using the tractor form If you are using the new laser formNudge tool Moving fields on the form use the Nudge toolTo use the Nudge tool Add or remove lines from the printed form Increase or decrease the size of printed textPrinting the Shipper’s Certification To print a Shipper’s Certification Printing the certificationSave to Shipper’s Certification? Saving shipments to the certificationRemoving mistakes or duplicates from the certification Click Purge Data Purge old certification recordsTroubleshooting Overview Account number not in the drop-down list Printing gibberish or symbolsShipper’s Certification prints on two pages Custom paper size not in paper size listPrinter feeds forms up too far Laser forms are not lining up properly Printer prints blank pagesText you entered isn’t an item on the list Log book numbers are repeatingCan’t edit the PSN proper shipping name UPS WorldShip, the HAZMAT/DG Reference list is blank UPS WorldShip, the HAZMAT/DG Reference list is grayed outUnexpected error occured Subsystem Do you want to convert or enable the database? Run Time Error 9 in Configure ReportsYou do not have a license with MS Access To uninstall Masterform Uninstalling MasterformBefore you uninstall License Agreement Page Page Index Page Naid Page 156 East Pine Street, Suite Seattle, WA