Lexmark Version 3.0 manual Log book numbers are repeating, Can’t edit the PSN proper shipping name

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Log book numbers are repeating

Symptom: The same log book number appears on Certifications for more than one date.

Cause: N/A (Program functions as intended.)

Resolution/Workaround: The log book numbers are supposed to roll over and begin repeating after reaching a sequence of 100. An electronic log book is 50 “pages”long, as counted by the sequence number. Every MASTERFORM customer receives two electronic log books for a total of 100 sequential pages. When your log book reaches a sequence of 100, the sequence number will reset itself back to one (1).

If UPS account representatives or accounting personnel double-charge you for repeating log book numbers, please have them contact Labelmaster Software Technical Support. We will put them in contact with management at United Parcel Service who can clarify the issue with them.

Remember, if you are shipping under multiple accounts, you will see the same sequence number go by for each account.

Also, the sequence number increments once per day according to your computer’s system date. If your system date has been tampered with, this may affect the log numbers on your certification.

Can’t edit the PSN (proper shipping name)

You can edit the proper shipping name in the Proper Shipping Name screen, but only after you have selected the material from the chemical table. You must also select the Allow Proper Shipping Name Edits option in Setup. See Editing the Proper Shipping Name.

If you have covered both of these points and still can’t edit, try refreshing the screen. Simply click Next to move to the next screen, then immediately click Back to return. Sometimes when the Allow...Edits option is selected, the program doesn’t register the new selection right away. Refreshing the screen simply by moving in and out of it will usually correct this.

Remember, you can’t edit anything in the chemical table itself. You must make a selection first, then edit.

The text you entered isn’t an item on the list

This error appears in the Shipper Information stage of the form-fill wizard when you attempt to type a new number in the UPS Account Number field.

You need to enter your UPS account number in the Setup portion of MASTERFORM (accessible from the icon on the main page) for it to appear in the form-fill wizard. (See MASTERFORM Setup.) Once you’ve entered your UPS account number in the Setup Accounts section of Setup, your account number will automatically be listed in the drop-down box on the Shipper Information page.

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Contents User’s Guide User’s Guide East Pine Street, Suite Seattle, WA Toll free Local FaxContents Getting Started Using Printing the Shipper’s Installation and Setup General features Introduction to MasterformInstalling Masterform for UPS Domestic Edition Download New UPS Chemical Table featureProfessional and Military Edition Suites What’s my name & password? Structure of MasterformDomestic or International? Where to install Masterform Where to get formsNew shipping paper design for laser printers To manually set up the System DSN connection Install the softwareSet up the System DSN connection Sending your Masterform shipments to UPS OnLine WorldShipHazmat Confirm that Hazmat is now listed, then click OK To specify a hazmat package in WorldShip Send hazmat shipping paper data to WorldShipSpecify a hazmat package in WorldShip Deleting HAZMAT/DG recordsSupport and Resources Via E-mail Technical Support and Contact InformationBy Phone Online InfoOther Contacts DOT ContactLabelmaster Software Hardware Recommendations Chemical table resources RememberAddresses Managing Templates and AddressesTemplates File ExtensionsMasterform Masterform Setup Setup AccountsPackage Label Warning Bypass Authorization ScreenSave template by default Allow Proper Shipping Name editsShipping under multiple accounts Security Defining user names and passwords To add users to the listWhy are my log book numbers repeating? How log book numbers workMaking, naming, and saving templates To Save a TemplateWhat should I name my template? What is a template?When should I use templates? How do I reenter a saved template?Working with templates Deleting templates Editing the proper shipping name PSNTo select the Edit PSN option Using an Exemption Packaging number Confirming the labels required for your packageTurning off the Labels Required field warning Pre-printing forms for future useFeatures and Options Writing notes inside To write a noteTo read a note Entering addresses in the Address Book Import Excel or Access address data to the Address Book Prepare your dataImport your data into the upsAddress table Format your address data into columns with these exact namesSelect Get External Data Import from the File menu Exporting addresses from the Address Book To export addresses from MasterformSelect how you want to save the table To remove a default field value Setting default field valuesTo set a default field value Saving multiple field valuesViewing the regulations Form-Fill Wizard Step by Step Screen 1 Shipment Template Choose a template and a form type to beginScreen 2 Shipper Information Screen 3 Shipment InformationScreen 4 Proper Shipping Name Screen 5 The Chemical Table Quantity and Unit of Measure UOM Limitations Screen 6 Ground or Air ShipmentScreen 7 Print Preview Add up to three materialsScreen 8 Print and Save Shipment Template Print Preview you canPrinting the Hazardous Materials Shipping Paper Form 2 Shipper’s Certification General Printing OverviewForm 1 Hazmat Shipping Paper PrintersInstalling a printer Creating a custom paper size tractor67 in 800 To manually create a custom paper size Windows 95Select the option Use Specific Printer To manually create a custom paper size Windows NTChanging the printer driver Suggested printer driversChanging the Emulation Mode on the printer tractor To change to the Epson driverIf you are using the tractor form Setting the MarginsTo change the Emulation Mode on an Okidata 320/321 If you are using the new laser formMoving fields on the form use the Nudge tool Nudge toolTo use the Nudge tool Increase or decrease the size of printed text Add or remove lines from the printed formPrinting the Shipper’s Certification Printing the certification To print a Shipper’s CertificationSaving shipments to the certification Removing mistakes or duplicates from the certificationSave to Shipper’s Certification? Purge old certification records Click Purge DataTroubleshooting Overview Printing gibberish or symbols Account number not in the drop-down listCustom paper size not in paper size list Printer feeds forms up too farShipper’s Certification prints on two pages Printer prints blank pages Laser forms are not lining up properlyLog book numbers are repeating Can’t edit the PSN proper shipping nameText you entered isn’t an item on the list UPS WorldShip, the HAZMAT/DG Reference list is grayed out UPS WorldShip, the HAZMAT/DG Reference list is blankUnexpected error occured Subsystem Run Time Error 9 in Configure Reports Do you want to convert or enable the database?You do not have a license with MS Access Uninstalling Masterform Before you uninstallTo uninstall Masterform License Agreement Page Page Index Page Naid Page 156 East Pine Street, Suite Seattle, WA
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