Lexmark Version 3.0 manual You do not have a license with MS Access

Page 70

You do not have a license with MS Access

Symptom: When you open MASTERFORM, you receive a message box saying you do not have a license with Microsoft Access.

Cause: This happens when you attempt to run an Access 97 run time application on a computer that has Office 2000 installed.

Resolution/Workaround: Microsoft addressed this issue in an Office 2000 service pack. To resolve the issue, you must go to the Microsoft support site and download the latest Office 2000 Service Pack. (http://support.microsoft.com)

While printing a long Certification, some pages print correctly and others come out garbled

Symptom: You are printing a several-page long Shipper’s Certification end-of-day log. The first several pages are fine, but later pages start coming out garbled.

Cause: This may be caused by too much information being spooled to the printer driver. Garbled text is usually an indication of driver failure.

Resolution/Workaround: To work around this issue, use the Void function of the Review Packages screen to reduce the number of records printing at one time.

For example, if you had 40 shipment records on the Certification, void off the first 20 (approximately half of your shipments) and then print. This smaller number of records should print correctly. Then go back and void the records you just printed and unvoid the ones you have not printed. Now print the remaining 20 records.

All the shipments will still appear with the same log book number and date, and you have avoided the driver problem by sending less data to the printer.

See the chapter Printing the Certification for instructions on using the Void function.

138

139

Image 70

Contents User’s Guide User’s Guide East Pine Street, Suite Seattle, WA Toll free Local FaxContents Getting Started Using Printing the Shipper’s Installation and Setup General features Introduction to MasterformDownload New UPS Chemical Table feature Installing Masterform for UPS Domestic EditionProfessional and Military Edition Suites Structure of Masterform What’s my name & password?Domestic or International? Where to get forms Where to install MasterformNew shipping paper design for laser printers To manually set up the System DSN connection Install the softwareSet up the System DSN connection Sending your Masterform shipments to UPS OnLine WorldShipHazmat Confirm that Hazmat is now listed, then click OK To specify a hazmat package in WorldShip Send hazmat shipping paper data to WorldShipSpecify a hazmat package in WorldShip Deleting HAZMAT/DG recordsSupport and Resources Via E-mail Technical Support and Contact InformationBy Phone Online InfoDOT Contact Other ContactsLabelmaster Software Hardware Recommendations Chemical table resources RememberAddresses Managing Templates and AddressesTemplates File ExtensionsMasterform Masterform Setup Setup AccountsPackage Label Warning Bypass Authorization ScreenSave template by default Allow Proper Shipping Name editsShipping under multiple accounts Security Defining user names and passwords To add users to the listWhy are my log book numbers repeating? How log book numbers workMaking, naming, and saving templates To Save a TemplateWhat should I name my template? What is a template?When should I use templates? How do I reenter a saved template?Working with templates Editing the proper shipping name PSN Deleting templatesTo select the Edit PSN option Using an Exemption Packaging number Confirming the labels required for your packageTurning off the Labels Required field warning Pre-printing forms for future useFeatures and Options To write a note Writing notes insideTo read a note Entering addresses in the Address Book Import Excel or Access address data to the Address Book Prepare your dataImport your data into the upsAddress table Format your address data into columns with these exact namesSelect Get External Data Import from the File menu Exporting addresses from the Address Book To export addresses from MasterformSelect how you want to save the table To remove a default field value Setting default field valuesTo set a default field value Saving multiple field valuesViewing the regulations Form-Fill Wizard Step by Step Screen 1 Shipment Template Choose a template and a form type to beginScreen 3 Shipment Information Screen 2 Shipper InformationScreen 4 Proper Shipping Name Screen 5 The Chemical Table Quantity and Unit of Measure UOM Limitations Screen 6 Ground or Air ShipmentScreen 7 Print Preview Add up to three materialsScreen 8 Print and Save Shipment Template Print Preview you canPrinting the Hazardous Materials Shipping Paper Form 2 Shipper’s Certification General Printing OverviewForm 1 Hazmat Shipping Paper PrintersInstalling a printer Creating a custom paper size tractor67 in 800 To manually create a custom paper size Windows 95Select the option Use Specific Printer To manually create a custom paper size Windows NTChanging the printer driver Suggested printer driversChanging the Emulation Mode on the printer tractor To change to the Epson driverIf you are using the tractor form Setting the MarginsTo change the Emulation Mode on an Okidata 320/321 If you are using the new laser formMoving fields on the form use the Nudge tool Nudge toolTo use the Nudge tool Increase or decrease the size of printed text Add or remove lines from the printed formPrinting the Shipper’s Certification Printing the certification To print a Shipper’s CertificationRemoving mistakes or duplicates from the certification Saving shipments to the certificationSave to Shipper’s Certification? Purge old certification records Click Purge DataTroubleshooting Overview Printing gibberish or symbols Account number not in the drop-down listPrinter feeds forms up too far Custom paper size not in paper size listShipper’s Certification prints on two pages Printer prints blank pages Laser forms are not lining up properlyCan’t edit the PSN proper shipping name Log book numbers are repeatingText you entered isn’t an item on the list UPS WorldShip, the HAZMAT/DG Reference list is grayed out UPS WorldShip, the HAZMAT/DG Reference list is blankUnexpected error occured Subsystem Run Time Error 9 in Configure Reports Do you want to convert or enable the database?You do not have a license with MS Access Before you uninstall Uninstalling MasterformTo uninstall Masterform License Agreement Page Page Index Page Naid Page 156 East Pine Street, Suite Seattle, WA