Fujitsu FD-1016AT, FD-1008AT user manual Troubleshooting, Symptom Cause Action

Page 40

Troubleshooting

Symptom

Cause

Action

 

No monitor display

The AC cord is not connected to the

Connect the AC cord.

 

 

electric outlet or to the switch device.

 

 

 

The AC power is off.

Turn on the AC power.

 

 

 

 

 

 

POWER button was turned OFF.

Turn POWER button ON.

 

 

Power lamp (green) is out.

 

 

 

No image signal from server

Input image signal from server.

 

 

(suspended state)

 

 

The keyboard and

Connection is made to SUN port on

Connect to PS/2 port.

 

mouse do not operate

CONSOLE side.

 

 

or operate strangely.

Cannot get out of Hot Key Mode

Press the [Enter] or [ESC] key

 

 

The key repeat is abnormal.

Change the speed setting for the

 

 

 

key repeat on the server.

 

 

A non-supported keyboard or mouse

Replace with a supported

 

 

is connected.

keyboard or mouse.

 

Poor screen quality

Connection/cable is defective

Confirm the connector

 

(Faded images,

 

connection.

 

blurred characters,

 

Replace with a different cable. If

 

etc.)

 

this solves the problem, replace

 

 

 

with a new cable.

 

Window shifts or does

Wrong resolution

Adjust the resolution or use the

 

not display when

 

monitor function

 

switching

Monitor not supported or out-of-sync

Connect compatible (multi-sync)

 

 

when a monitor other than the monitor

monitor.

 

 

for Console Drawer is connected.

Adjust on monitor side.

 

Cannot go into Auto

Device enters Hot Key Mode

The device goes into Hot Key

 

Scan Mode

 

Mode, press the number key (0).

 

 

Wrong key

Press the number key (0).

 

Cannot go into Hot

Wrong key

First level are the number keys

 

Key Mode

 

(1 through 8).

 

 

 

Second level are F1 through F8.

 

The auto scan switch

The switch cycle has not been

Use the cursor keys (↑ and ↓) to

 

cycle is abnormal.

adjusted.

adjust it.

 

 

(The default value is 10 seconds.)

 

 

Operation stops after

Connection has been disrupted.

Check the connections and the

 

a period of normal

 

restart.

 

operation.

The switcher is hung up.

Press the reset switch.

 

 

A problem has occurred at the server.

Correct the problem at the

 

 

 

server.

 

 

 

 

 

37

 

 

 

Image 40
Contents Servis Fujitsu Component AMERICA, INC Page Contents Conventions PrefacePacking List Page Safety Precautions Important NoticesSafety Instructions Disposal Moving Console DrawerInstallation Installing the Guide Rails when using a tapped guide railInstalling tapped guide rails diagram Installing Console Drawer Names and Functions of Parts Power cable connector Connectors for servers 1 throughDIP Switches Connector for SunOFF Connecting and Removing Cables Connecting Cables Getting startedConnect the power cable Connect the serversPage Removing Cables Operation Operating the Console DrawerOpen the monitor completely Opening the LCD diagram Adjusting the Monitor Basic Adjustment Procedure DOS Mode Resolution and Refresh Rate Keyboard Operation, LED Indicators and the Reset SW Hot-Key SW operationsPointing Device Operation Selecting the Server when the Power is on Switching the ServerSelecting the Hot Key Mode OSD in a non-cascaded connection Hot Key Mode a Hot Key Mode B Page Page Switching in Hot Key Mode B Auto Scan ModeSetting/Changing Server Names Screen DetailsConstant Server Name Display Function Edid Setting Mode Storing Console Drawer Cleaning Console Drawer Clean the keyboard and pointing device with a sterile clothTechnical Specifications SpecificationOptional Accessories Sold separately Product ID RemarkTroubleshooting Symptom Cause ActionSymptom Cause Action Page Reprinting of this manual without permission is prohibited This manual is made of recycled paper