Troubleshooting, Symptom Cause Action | Fujitsu FD-1016AT manual

Troubleshooting

Symptom	Cause	Action
No monitor display	The AC cord is not connected to the	Connect the AC cord.
	electric outlet or to the switch device.
	The AC power is off.	Turn on the AC power.

	POWER button was turned OFF.	Turn POWER button ON.
	Power lamp (green) is out.
	No image signal from server	Input image signal from server.
	(suspended state)
The keyboard and	Connection is made to SUN port on	Connect to PS/2 port.
mouse do not operate	CONSOLE side.
or operate strangely.	Cannot get out of Hot Key Mode	Press the [Enter] or [ESC] key
	The key repeat is abnormal.	Change the speed setting for the
		key repeat on the server.
	A non-supported keyboard or mouse	Replace with a supported
	is connected.	keyboard or mouse.
Poor screen quality	Connection/cable is defective	Confirm the connector
(Faded images,		connection.
blurred characters,		Replace with a different cable. If
etc.)		this solves the problem, replace
		with a new cable.
Window shifts or does	Wrong resolution	Adjust the resolution or use the
not display when		monitor function
switching	Monitor not supported or out-of-sync	Connect compatible (multi-sync)
	when a monitor other than the monitor	monitor.
	for Console Drawer is connected.	Adjust on monitor side.
Cannot go into Auto	Device enters Hot Key Mode	The device goes into Hot Key
Scan Mode		Mode, press the number key (0).
	Wrong key	Press the number key (0).
Cannot go into Hot	Wrong key	First level are the number keys
Key Mode		(1 through 8).
		Second level are F1 through F8.
The auto scan switch	The switch cycle has not been	Use the cursor keys (↑ and ↓) to
cycle is abnormal.	adjusted.	adjust it.
	(The default value is 10 seconds.)
Operation stops after	Connection has been disrupted.	Check the connections and the
a period of normal		restart.
operation.	The switcher is hung up.	Press the reset switch.
	A problem has occurred at the server.	Correct the problem at the
		server.

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